I dropped my phone in water and the LCD lamp died on the screen. On 10/21 I sent out my droid. It is now 11/04 and I am extremely angry because they said they are still waiting for the parts to fix my droid which means another 10 days plus the time it takes to ship it to bestbuy. I am paying $30 a month for a data plan I can no longer use. I should have listened to the Best Buy mobile guy and purposely shatter my phone in their parking lot. I wish I did that because I am infuriated.