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Thread: tried to update & now the phone is frozen...

  1. Droid Newbie
    tab310's Avatar
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    Aug 2010
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    Enter Current Phone Model Here
    #1

    Unhappy tried to update & now the phone is frozen...

    I recieved a notification to download the new software for my droid, and it loaded, but now it is stuck on the screen with the big white circle and the M in the middle.... It's been stuck for almost 3 hours... I keep taking the battery out and putting it back in, charging it, plugged it into the computer... none of the buttons work, not even the power button..
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  3. Rescue Squad
    Tallica's Avatar
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    Tallica21
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    Premium Member
    #2
    Quote Originally Posted by tab310 View Post
    I recieved a notification to download the new software for my droid, and it loaded, but now it is stuck on the screen with the big white circle and the M in the middle.... It's been stuck for almost 3 hours... I keep taking the battery out and putting it back in, charging it, plugged it into the computer... none of the buttons work, not even the power button..
    These people had the same issue: Help!! Can't get 2.2. update, frozen M logo

    Looks like at least one had to return it and get a replacement, then it worked fine

    Good Luck

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