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Thread: Help! Phone won't turn on.

  1. Junior Droid
    BoostHungry's Avatar
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    Motorola Droid
    #1

    Help! Phone won't turn on.

    When I try to turn on my phone it gets stuck on the white, circular, Motorola symbol. The only way I can even get the phone to turn off again is by yanking the battery. I can't seem to do anything to get the phone to turn on again.

    Is there a hard-reset I can use when the phone is off?

    Is there a standard warranty on the phones or do I need to use my insurance to get a new phone and pay the deductable?
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  3. Senior Droid
    ndhill1976's Avatar
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    #2
    Put it on the charger for a while.
  4. Junior Droid
    BoostHungry's Avatar
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    #3
    tried that. Yanked the battery to turn it off again. Then plugged it into the charger to see if the charger could turn it on. I left it like that for my entire drive to school (45 minutes) and it never got past this screen.
  5. Senior Droid
    Fraxinus's Avatar
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    #4
    Are you rooted and have you installed a custom kernel? If you're not sure what I just asked, completely ignore it because it doesn't apply. If your answer is "yes" though, reflash a different kernel.
    Android, therefore I am.
  6. Premium Member
    hookbill's Avatar
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    #5
    Moved thread to Rescue Squad for further assistance.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  7. Master Droid
    beneharris's Avatar
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    #6
    yeah that sounds like what would happen if you installed a custom rom, or kernal. if you didn't, and hte phone just broke by itself, you should be able to take it back.

    although, i belive if you can still get to the recovery console, your ok. (hold hte x button, plus power. once it turns on let go over power but not x. when a little triangle with a "!" pops up, thats what you want)
  8. Junior Droid
    BoostHungry's Avatar
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    #7
    No my phone is not rooted, and has been working fine with the natural 2.1 update since last Sunday. Everything about the phone, cept for a few simple apps is stock.

    I will try the power with the x button now. Thanks for that!
  9. Junior Droid
    BoostHungry's Avatar
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    #8
    Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

    Motorola Droid btw.
  10. Premium Member
    hookbill's Avatar
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    #9
    Quote Originally Posted by BoostHungry View Post
    Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

    Motorola Droid btw.
    He was referring to the X on your keyboard.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  11. RS Admin
    pc747's Avatar
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    Premium Member
    #10
    Quote Originally Posted by BoostHungry View Post
    Wait....What "x" button? Just tried the "x" key on the keyboard with no luck, held both x and power then when it powered up let go of power and kept holding x for a good 30 seconds with no luck.

    Motorola Droid btw.

    try this and see if it helps you any. I will be monitoring you thread to provide further assistance:

    http://www.droidforums.net/forum/res...ng-guides.html
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