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Thread: warranty question

  1. Junior Droid
    Slingky's Avatar
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    #1

    warranty question

    I'm not sure if this topic fits here, please any mods helpp me move it to the appropriate forum if not.

    since the first week I got my droid, the charge usb port has been loose, didn't think it was a big deal but I tried to connect my car charger today and its completely loose, not staying in, just falls out without clicking. my phone is rooted, I saved my backup file before I rooted it. if I want to replace under warranty it I probably need to go back to stock correct? if I go back to stock, will they be able to tell my phone was rooted?
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  3. Super Moderator/RS
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    #2
    if you return your phone you WILL need to be stock. I doubt the CS at the VZW store will have the time to investigate but is they do your return to stock should handle.

    Mike
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    #3
    SlingKy,

    Moving this to the Rescue Squad area, I think you will get better help with your issue there. The BlackDroid ROM area is for BlackDroid ROM specific help only.

    Jonny, or any of the RS guys, if you see this, please show him just how good the DF Rescue Squad really is :-)

    Thanks!
  5. RS Admin
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    #4
    If it is a hardware issue just take it back and you should be fine.
  6. RS Admin
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    #5
    Quote Originally Posted by 928Droid View Post
    SlingKy,

    Moving this to the Rescue Squad area, I tihnk you will get better help with your issue there. The BlackDroid ROM area is for BlackDroid ROM specific help only.

    Jonny, if you see this, please show him just how good the DF Rescue Squad really is :-)

    Thanks!
    We got it thanks
  7. RS Admin
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    #6
    i will help u get back to stock are you running ud under rom manager
  8. Theme Developer
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    #7
    Quote Originally Posted by pilotcharles747 View Post
    Quote Originally Posted by 928Droid View Post
    SlingKy,

    Moving this to the Rescue Squad area, I tihnk you will get better help with your issue there. The BlackDroid ROM area is for BlackDroid ROM specific help only.

    Jonny, if you see this, please show him just how good the DF Rescue Squad really is :-)

    Thanks!
    We got it thanks
    COOL, you guys in the RS are TOPS!! Wish you were around when I first got a Droid :-)

    THANKS!!
  9. RS Admin
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    #8
    To slinky. I just need to know what rom you are running and we will get you all set to take that back to vzw
  10. Droid
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    #9
    Quote Originally Posted by Slingky View Post
    I'm not sure if this topic fits here, please any mods helpp me move it to the appropriate forum if not.

    since the first week I got my droid, the charge usb port has been loose, didn't think it was a big deal but I tried to connect my car charger today and its completely loose, not staying in, just falls out without clicking. my phone is rooted, I saved my backup file before I rooted it. if I want to replace under warranty it I probably need to go back to stock correct? if I go back to stock, will they be able to tell my phone was rooted?

    verizon in store tecs do not have the ability to flash or eaven look at the rom so as long as you are not rooted and have no .zip files and the lost dir is clean they are clueless

    i will also say that if you have forced the 2.1 ota update and need to return the phone make sure that you get rid of that .zip file as the ota update left no traces that i can find after the install and reboot
    Last edited by goingcrazzy; 04-07-2010 at 09:14 PM.
  11. Junior Droid
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    #10
    thank you guys for offering to help, im actually unable to do it right now as I am posting from class (lol) but I will post when I am available asap! sorry if this seems rude, im very grateful for this droid community!
    Last edited by Slingky; 04-07-2010 at 09:13 PM.
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