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Thread: Touch Screen Quit Working

  1. Junior Droid
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    #1

    Touch Screen Quit Working

    I backed up my rom, formated and loaded a new rom and now the touch screen doesn't work. Doesn't mater what I load back in..even the rom I backed up, It loads to the lock screen and touch screen won't work. Any one have a fix or know why this is happening?
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  3. Super Moderator
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    #2
    you get this fixed andy?
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  4. Junior Droid
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    #3
    No, I flashed it w/RSD lite and still no go.
  5. RS Admin
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    #4
    Quote Originally Posted by Andyman74 View Post
    No, I flashed it w/RSD lite and still no go.
    If nothing is working sounds like a hardware malfunction, are you within your 30 days?
  6. Junior Droid
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    No, I bought it back in November.
  7. RS Admin
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    Quote Originally Posted by Andyman74 View Post
    No, I bought it back in November.
    I would say call verizon and see what they can do, don't mention rooting of course, and if they can't do anything try motorola then insurance. Might be out 90 bucks but better than nothing. I don't think rooting caused the problem.
  8. Junior Droid
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    Where does the $90 come into play? Can I get a replacement from Verizon for this? What about insurance? Thanks for your help.
  9. RS Admin
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    Quote Originally Posted by Andyman74 View Post
    Where does the $90 come into play? Can I get a replacement from Verizon for this? What about insurance? Thanks for your help.
    I do belive the deductable fo insurance is $90. but call verizon they might be able to help. The manufactures warranty is for 1 year so they might be able to help.
  10. Junior Droid
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    #9
    exchanged for a new one..$0 Hopefully I can keep my hands out of this one ....but I doubt it.
    Last edited by christim; 03-26-2010 at 04:41 PM. Reason: misspelled word
  11. RS Admin
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    #10
    I thought that would be the price you'd be charged.

    These phones come with a 1 yr warranty. With all the various mods out there if one of them was frying the screen there would be a ton of posts about it. In this case the screen died, a hardware issue which resulted in a trade for your defunct phone for a "certified like-new" phone.

    I'm not so worried about the first year. It's next year I'd be concerned.

    Glad it worked out for you.
    Chris

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    If you don't know how to backup...Stop until you do.
    hint: I name my backups like this: sg6.0_20100428 or ss4.2_20100626 to easily find them later. rom and date.


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