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Thread: Cant Open Attachments

  1. BeyondReality's Avatar
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    Apr 2010
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    New Jersey
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    Droid Bionic
    #1

    Question Cant Open Attachments

    Hello Everyone,

    Hope someone can help. From searching on the internet it seems like a lot of people have had this problem but I cannot find someone who has fixed it.

    The problem I am having is I cannot open Word documents on my phone. I have tried to use Quickoffice, Docs2go & Openoffice Viewer, none of them will open the files. These all come from multiple senders and are saved in the correct format.

    I have tried to uninstall K9 and reinstall.

    I have tried to forward them to my Gmail.

    I have tried to save them to my phone and open them from the SD Card.

    I have tried changing the SSL settings

    None of that works. I get the Error "the file cannot be opened" or "The file is damaged" depending on which program I use. These word files open fine on the computer but will not work when emailed to my phone.

    I am using a POP3 account in k9 mail and I am not using any exchange servers.
  2. Rescue Squad
    spaz33g's Avatar
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    orange county, ca
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    6,388
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    Galaxy Nexus, T-bolt, Droid 2
    #2
    please don't cross post

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