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Thread: Emails stopped updating

  1. Droid Newbie
    Rae8's Avatar
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    #1

    Emails stopped updating

    Hello -

    I have droid razr maxx hd. I have it receiving emails from comcast and two live.com accounts. All were working before but now since last night, only getting emails forwarded to phone from comcast. The live.com accounts (which are the more important ones) stopped updating. It states on the menu, "last updated" with proper time but it isn't updating.
    The last time this happened, I had to remove the accounts and then re-add them which is a hassle. Is there an easier way to do this, in settings somewhere or something?

    Thanks in advance for any help here.
  2. Junior Droid
    americandad's Avatar
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    #2
    Did you just update to jellybean? Mine won't fetch mail after the update. I can manually refresh my email and it will load new mail, but it won't check on it's own.
    "All that is required for evil to prevail is for good men to do nothing." -- Edmund Burke

    what I do - thebrakedoctor.com
    uptrailerandhitch.com
  3. Droid
    turbodave's Avatar
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    #3
    I can top that.... Mine will check email on its own IF I'm on a WIFI network, but will not check on its own if I'm on 4G.
  4. Droid
    charliez916's Avatar
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    #4
    I now have to manually update for my Aol mail
  5. Droid Ninja
    Droid Firefighter's Avatar
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    #5
    Look around in the settings and make sure you don't have a "data saver" option checked. It prevents apps from syncing and updating while you are on mobile data so you don't go over your limit. It may be in "wireless & networks". Good luck!

    This post is Incredible 2
  6. Droid
    turbodave's Avatar
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    #6
    I'm sure that may be the case, but I sure can't find the setting to adjust.
  7. Droid Newbie
    Rae8's Avatar
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    #7
    No, I haven't updated to jellybean yet. Not sure where to/how to/if should - do that.
    I ended up removing the account and re-adding it and now it works again.
  8. Droid Newbie
    Rae8's Avatar
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    #8
    Will try this once i find that setting.
  9. Junior Droid
    americandad's Avatar
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    #9
    Quote Originally Posted by Droid Firefighter View Post
    Look around in the settings and make sure you don't have a "data saver" option checked. It prevents apps from syncing and updating while you are on mobile data so you don't go over your limit. It may be in "wireless & networks". Good luck!

    This post is Incredible 2
    Every setting on my phone for data is enabled. Been through everything, it is not a setting within the phone, it has to be something with JB since it started right after the update. Going to stop by Verizon tomorrow time permitting. Doubt they can do anything though.
    "All that is required for evil to prevail is for good men to do nothing." -- Edmund Burke

    what I do - thebrakedoctor.com
    uptrailerandhitch.com

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