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Thread: Razr Maxx HD battery issues after post-JB small update.

  1. Senior Droid
    jaydub5's Avatar
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    #1

    Razr Maxx HD battery issues after post-JB small update.

    Hello everyone, Happy cranberry!

    I recently received a RAZR Mass HD which updated to JB soon thereafter, no problems. I was
    getting around 31 hours of battery life for a few days...then...BOOM...a small update
    and my battery lasts much less than one day.

    Otherwise, I like the phone...came from HTC REZOUND...Samsung Charge...Bionic...Thunderbolt..
    Samsung Fascinate...HTC Incredible.

    ALL HAD ISSUES. The REZOUND (3) was destroyed with the ICS update.

    GOOGLE...GET YOUR ACT TOGETHER!
    Thanks!
    Verizon is sending another phone. Has anyone else had this issue?
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  3. Senior Droid
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    #2
    Called Verizon, Level 2 techie, and was told certain serial numbered phones were effected..
    All the others were.OK. Seems like I got the bad one. At.least I know the cause of the battery
    issue.
    Be.well,
    JW
  4. Junior Droid
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    #3
    I'm having the same problem. My RAZR MAXX HD used to go an entire day of web surfing and email and be left with 90-95% battery. Now it drains while sitting off (sleep) in my pocket at 3-5% per HOUR!

    I even shut off radios, google plus and made sure nothing was running in the recent apps list etc. OS Monitor from Play Store does not show any CPU hogs that I can see.

    Verizon level 2 tech said he had not heard of this and his own personal RAZR MAXX HD was working fine after the update. He is sending a replacement - great, a refurb after paying $300 the day this thing came out.
  5. Senior Droid
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    #4

    battery issues after minor update

    This proves the HUGE discrepancy in abilities of Verizon's Level 2 techies.
    The one I spoke with found this issue reported numerous times and said they were
    working on a fix. ONLY certain serial numbered phones were effected...like certain car or
    other product recalls.

    I just received my replacement today...charging it up now.

    Will update later. ALWAYS push Verizon...they WILL work with you.
    This is my THIRD phone...first did not.recognize the SIM card!

    JW
  6. Master Droid
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    #5
    What update are you guys talking about?
  7. Senior Droid
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    #6

    Update for battery issues. screen shots tell all... another phone ordered!

    Razr Maxx HD   battery issues after post-JB small update.-screenshot_2012-12-25-19-27-24.pngRazr Maxx HD   battery issues after post-JB small update.-screenshot_2012-12-25-19-26-24.pngRazr Maxx HD   battery issues after post-JB small update.-screenshot_2012-12-25-19-26-44.png
  8. Senior Droid
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    #7
    BTW.... UPDATE INFO:
    First update: 9.1.41.en.us

    Second update: 0.7.2.en.us
  9. Master Droid
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    #8
    5-6 hours of screen on time sound about normal to me. I went 32 hours with around 5 of screen on time before it hit 15%
  10. Developer Relations
    GoCliffGo05's Avatar
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    Premium Member
    #9

    Re: Razr Maxx HD battery issues after post-JB small update.

    6+ hours depending on what you're doing is normal.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
  11. Master Droid
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    #10
    I'm still on 9.1.41 by the way. 5-6 hours of screen on time is normal to me. It could be a 14-16 hour thing or the 32 hours I reported but it's usually about the same screen on time.
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