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Thread: DROID RAZR MAXX HD LED light

  1. Super Moderator
    jntdroid's Avatar
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    #11
    What I was getting at with my suggestions was something I ran into awhile back. I've had a lot of phones, and Google saves some settings that it automatically reloads when you log into your account. I had two Motorola devices - the Razr Maxx and Razr M - where it was clearly software related. I replaced my first Maxx b/c I thought it simply wasn't working. We opened up the replacement and powered it on. Tested the notification, and it worked fine. I logged into my account, let it sync up as I was driving back to work, and lo and behold the LED stopped working again. I was able to "reactivate" it by loading up Handcent or GO SMS and forcing the LED through one of those apps. When I replaced the Maxx with the M, same scenario - worked fine, then logged in and it stopped working, apps got it working again.

    Now here's my theory, since mine were clearly not hardware related - I've had numerous HTC devices, and HTC allows you to specify what will and won't trigger the LED notification light. Google saves those details so when you reset and resync, it will load back up the exact same LED preferences. Based on what I saw with both of my phones, I think Google's saved preferences were somehow disabling the LED notification when it resynced with my Motorola device. Since Motorola doesn't allow you to enable or disable the LED in it's UI, you need something else to enable it from a slightly deeper level.

    Given that it's not very likely to get two devices in a row with a broken LED (though I see we have two posters that had that happen! ), I thought this software-based suggestion could be it.
    "...life is 10% what happens to me and 90% how I react to it."

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  2. Junior Droid
    Tsquare's Avatar
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    #12
    When I got my phone I used the back-up and restore from account, and my light did not work. A hard reset and not using that, just putting the apps I use on it and everything worked fine.
  3. Droid
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    #13
    Quote Originally Posted by jntdroid View Post
    Try loading up handcent or go SMS and send yourself some test texts - if one doesn't work, uninstall and try the other. If they don't work, try Light Flow. See if any of those enable it.

    Or, if you factory reset it, don't log into your google account, then do some test texts again and see if its working.

    I know this sounds a bit crazy, but two in a row is an odd coincidence, and there's a method to my madness. Similar scenario happened to me awhile back...

    sent via Tapatalk on my Razr Maxx HD
    I have the same problem. I tried your advice and did a factory reset/wipe and went through basic setup without entering my Google account info and the notification light WORKED!!! However, after logging in with my Google credentials the light no longer works. Any ideas on what I can do to fix this?

    EDIT::I did what the poster a couple back suggested which was to install Go SMS or something similar and it did "re-enable" the led. Pretty cool. Now I just have to start over from scratch AGAIN and restore all my settings and files and then re-install the app to make this happen again. Great advice! Also, great to know that the hardware is not bad.
    Last edited by RazorbackFan; 10-25-2012 at 09:35 PM.
  4. Junior Droid
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    #14
    I'm having the same issue and VZW tech support was not able to help. They called Motorola tech support and they said the phone should only show red while being charged... Anyone having the same problem
  5. Junior Droid
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    #15
    Not having this problem. Verizon restored my phone from Google and the LED works fine. Get different color flashing notifications depending on the application (E-mail, SMS, Yahoo Messenger).

    Guess I'm lucky?
  6. Droid
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    #16
    Quote Originally Posted by SIIG View Post
    I'm having the same issue and VZW tech support was not able to help. They called Motorola tech support and they said the phone should only show red while being charged... Anyone having the same problem
    I do not believe this is a hardware issue as one of the posters stated above. I had the same issue for the week that I've had the phone. Last night I decided to do a Factory Wipe/Reset and I went through the regular process of setting up the phone, logging in with my Google creds and the LED STILL didn't work. I then RESET the phone again and this time did not put in my Google creds and the LED worked. I then decided to go ahead with my Google creds and after a reboot the LED would NOT work again. As someone else mentioned, there must be some settings from my Droid X that were saved in my Google account that somehow is disabling the LED. So, I RESET yet again and this time added my Google account but did not allow everything but contacts to be pulled from Google. I manually grabbed all my apps and had to re-do my system settings. Everything is working beautifully. I get a White, Green, and Blue colors. I have not seen any Red while charging or when Full Charge. I hope this helps.
  7. Super Moderator
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    #17
    Yeah I'm not sure what eventually "cleared out" that led setting, maybe it was just time, after getting something to enable it... very odd.
    "...life is 10% what happens to me and 90% how I react to it."

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  8. Junior Droid
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    #18
    Quote Originally Posted by RazorbackFan View Post
    I do not believe this is a hardware issue as one of the posters stated above. I had the same issue for the week that I've had the phone. Last night I decided to do a Factory Wipe/Reset and I went through the regular process of setting up the phone, logging in with my Google creds and the LED STILL didn't work. I then RESET the phone again and this time did not put in my Google creds and the LED worked. I then decided to go ahead with my Google creds and after a reboot the LED would NOT work again. As someone else mentioned, there must be some settings from my Droid X that were saved in my Google account that somehow is disabling the LED. So, I RESET yet again and this time added my Google account but did not allow everything but contacts to be pulled from Google. I manually grabbed all my apps and had to re-do my system settings. Everything is working beautifully. I get a White, Green, and Blue colors. I have not seen any Red while charging or when Full Charge. I hope this helps.
    I just did this too but only seeing reds not blue, greens only reds. I'm going to reset the phone once more hope this clears the issue.
  9. Junior Droid
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    #19
    After it not working from the start, and LightFlow not working, I uninstalled LightFlow and rebooted the phone. Once that happened, I was able to get stock notifications working without any further adjustment.

    Later, last night I installed LightFlow again and was able to set the adjustments and run the test. The one thing I noticed when testign lightflow is that you have to hit the "test" button, and THEN lock the screen, to see the led flash.
  10. Senior Droid
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    #20
    Quote Originally Posted by xmguy View Post
    I hear ya. I liked the older tiny led. This one could double as a flashlight.
    I like the big LED! I flip my phone upside down overnight.
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