by Matt Burns on July 1, 2010
The iPhone 4 antenna issue is real. The leaked Apple troubleshooting documents and job posting confirms what a lot of iPhone 4 owners are stating. Worse yet, a lot of owners are finding that bumpers — DIY or official ones — don’t totally solve the problem. The world is quickly crashing down around Apple fans everywhere. But Steve Jobs has some advice, “Retire, relax, enjoy your family. It is just a phone. Not worth it.”
That’s what he supposedly emailed to one very irate iPhone 4 owner who, along with a few friends, are finding the iPhone 4 has major problems. Steve first tells the owner to calm down, then blames his problems on signal strength, and then finally states “[Apple] is working on it.”
Of course Apple is working on it. Sure, there might be some PR-type spinning going on by stating that there isn’t a problem or users are just holding the phone wrong, but it’s AT&T that’s likely pushing for a quick solution. For once, it’s not the carrier’s fault that the iPhone is dropping calls even though AT&T is the front line support for most iPhone owners. A working solution must be right around the corner although most people said that about the Gulf oil spill months ago, too. (In no way does the iPhone 4 compare to the Gulf crisis, btw)
But it’s Steve’s last email that puts it all in perspective.Retire, relax, enjoy your family. It is just a phone. Not worth it.Seriously. It’s just a damn phone. Maybe you shouldn’t have gotten that Apple4ver tattoo because companies sometimes do out flawed products. To Steve Jobs it’s just another product in a long line of hits. Remember, he might be the best person to attest to enjoying family time and not sweating the little things after surviving a rare form of pancreatic cancer and a liver transplant.
If Steve Jobs isn’t worried about it, then maybe you shouldn’t be either. Then again, $200 is a lot of money for some of Apple’s customers, which is something billionaire Jobs might have forgot. It’s really not too much to ask that a basic function like placing a phone call works reliably.