Advice concerning VZW Customer Service

[tcyree2202]

Need some advice/help here. I've been chatting with VZWSupport on twitter since last night about my horrible 3g data speeds. Right now, I'm rooted, running a JB ROM, I've flashed a non-stock baseband as well. Galaxy Nexus, by the way. I've been jobless for a couple months, so 3g is my only internet connection right now. I need it to pay what little bills I can, apply for jobs online, etc... I don't play online games with it, such as Xbox live or similar things. I don't download stuff. Last month I barely went over 2gb, and I still have unlimited data. The most recent response I got from Verizon asked what software, build number, and baseband I was running. I'm afraid if I answer that truthfully, they'll stop talking to me, having figured out I'm rooted at that point. Any thoughts?

[lloydstrans]

Honestly, I live in so cal, number 2 cell phone market, verizon 3g speeds are less than ½ what they were 6 months ago, 4g is also as bad. As more and more people climb aboard the slower it gets. I'm sure in your area the same phenomena is happening.

[drew96dawg]

Its not too good down here either.

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[lloydstrans]

I've had 10 worse than that, as bad as .14, really. About ten more on par with that since I got my razr in November.

[zomnomnombie]

Verizon 3g speeds suck in general.

[tcyree2202]

Same kind of results here. There's no 4g where I live, but I work 30 miles away in the next town where they do have it. 4g speeds seem fine. I get pretty weak cell signal at the house, not sure if that's indicative of my data connection, i.e. proximity to the nearest tower. I mean, it's a pretty small town, but it is consistently growing. Could just be a lot more new users creating more traffic. I still haven't responded to their last tweet, lol.