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Thread: Early Upgrade Question

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    justin82's Avatar
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    #1

    Early Upgrade Question

    I know there are several VZW employees on this forum . I dropped my wife's thunderbolt the other day and cracked the screen . what are the odds of VZW letting me have an upgrade 2 months early??
    "The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?"


    Razr maxx
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    Quote Originally Posted by justin82 View Post
    I know there are several VZW employees on this forum . I dropped my wife's thunderbolt the other day and cracked the screen . what are the odds of VZW letting me have an upgrade 2 months early??
    I'm not a Verizon employee, but I've heard/read of people begging and getting an upgrade early, especially when you're not THAT far from her upgrade date. I've also heard it's better to call into customer service, rather than going into a store.
    "...life is 10% what happens to me and 90% how I react to it."

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    I've heard of maybe 2 week early upgrade due to accidents, but 2 months is quite a difference. You'll have to call Verizon and see if you can catch a break. Also agree with jnt, call Verizon, don't go into the store.
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    I got a 4 month early upgrade. You just have to talk to the right person

    Sent from my DROID BIONIC using Tapatalk
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    they declined me said he would do a 30 day upgrade but not 2 months will try again in couple weeks .. ordered screen last night will replace this weekend.
    "The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?"


    Razr maxx
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    Quote Originally Posted by justin82 View Post
    they declined me said he would do a 30 day upgrade but not 2 months will try again in couple weeks .. ordered screen last night will replace this weekend.
    As I expected. 2 months is just too big of a gap. Good luck!

    Sent from my Galaxy Nexus using DroidForums
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    Back when I worked for VZW, there was some leeway for your situation, but from friends still there, that leeway is pretty much gone now. If you get a month early, consider yourself very lucky, the matrix is apparently 2 weeks now.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

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    Quote Originally Posted by justin82 View Post
    they declined me said he would do a 30 day upgrade but not 2 months will try again in couple weeks .. ordered screen last night will replace this weekend.
    Like mike said....depends who you talk to.....you need to sound mad too....lol (it helps)

    Sent from my Chuck Norris approved DROID RAZR....
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    Quote Originally Posted by Wopback View Post
    Like mike said....depends who you talk to.....you need to sound mad too....lol (it helps)

    Sent from my Chuck Norris approved DROID RAZR....
    Don't know if I fully agree with that... Honey tastes better than than crap. I've always found giving CS people "honey", instead of giving them crap, works a LOT better at getting what I want/need/deserve/whatever.
    justin82 likes this.
    "...life is 10% what happens to me and 90% how I react to it."

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    Quote Originally Posted by Wopback View Post
    Like mike said....depends who you talk to.....you need to sound mad too....lol (it helps)

    Sent from my Chuck Norris approved DROID RAZR....
    i will just be respectful to them they are just doing there job. i work in a field that people get mad at me for something that is out of my control i just have to enforce rules and notify them if they break them .
    i learned you get more if you treat them with respect . its my fault i broke the screen not VZW. just my opinion
    "The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself?"


    Razr maxx
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