Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues

[kenbarnum]

This is too funny! From macrumors.com (which is super pro apple):
Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues - Mac Rumors

Consumer Reports 'Can't Recommend' iPhone 4 Due to Signal Issues

Monday July 12, 2010 12:04 PM EST; Category: iPhone
Written by Eric Slivka
Earlier this month, popular product review and comparison group Consumer Reports noted that it felt that signal issues with the iPhone 4 were not significant enough for users to forgo buying the device, citing overall improvement in signal strength and the fact that many phones experience the same issue. Bottom line: There's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns. And even if those do materialize, Apple's Steve Jobs helpfully reminds new iPhone buyers that "you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund."
Just one day later, however, Consumer Reports confirmed that it had been able to duplicate the signal loss issue in real-life settings, something it wasn't able to do in its testing center.


Today, as part of its smartphone ratings, Consumer Reports officially reports that it is unable to offer a "recommended" label for the iPhone 4, despite the fact that the device's feature set placed it at the top of the magazine's rankings. It's official. Consumer Reports' engineers have just completed testing the iPhone 4, and have confirmed that there is a problem with its reception. When your finger or hand touches a spot on the phone's lower left side -- an easy thing, especially for lefties -- the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal. Due to this problem, we can't recommend the iPhone 4.
The magazine confirmed the signal loss issue in its testing laboratories while also finding no comparable loss in other smartphones, including the iPhone 3GS, suggesting that Apple's claim that the problem is simply a software display issue may not be true. The magazine also confirmed that duct tape placed over the affected portion of the case alleviates the issue, as should also be the case with cases and bumpers.

Consequently, Consumer Reports notes that it is unable to recommend the iPhone 4 until Apple comes up with a permanent and free fix for the signal issues.

[Darkseider]

I applaud consumer reports for having the balls to report the TRUTH. It's about time a credible source of information has the guts to stand up to the mighty Apple and say it like it is.

[Mojo]

Introducing iTape.. the ultimate fix for your iPhone reception issues

[Backnblack]

The fanbois will spin the report....

[Droidee]

LMFAO and ROFL. The tape is hysterical and sadly true. LOL

[Martin030908]

500 dollar device that only works right with a piece of duct tape.... lol

priceless.

[jntdroid]

The fanbois will spin the report....

The inconsistent signal is actually better for two reasons. 1) It helps decrease radiation exposure to the brain, and 2) It helps bring the personal touch back to our lives, forcing us to unpredictably have to revert back to using landlines or face to face conversation.

[aaf709]

Consequently, Consumer Reports notes that it is unable to recommend the iPhone 4 until Apple comes up with a permanent and free fix for the signal issues.

I like that word free. This is like any product that faces a recall. They should give away bumpers (to be fair, you have to put in a claim that you have a problem first); it would help their PR no end.

[jroc]

I agree, I wonder what ppl are gonna say about Consumer Reports. I use them when looking to buy cars. So I would have no problem trusting their judgment on a phone.

[jntdroid]

I agree, I wonder what ppl are gonna say about Consumer Reports. I use them when looking to buy cars. So I would have no problem trusting their judgment on a phone.

i've used them for a handful of other items in addition to cars and their reviews/advice have always held solid... i know a lot of people that trust them as well, so, in my opinion, i think this is a pretty big publicity hit for apple