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Thread: Cannot access "Music" after Verizon jellybean Bionic update 4/20/2013

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    lgtrumpet's Avatar
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    Unhappy Cannot access "Music" after Verizon jellybean Bionic update 4/20/2013

    I cannot access my "Music" after Jellybean installed on my Bionic after Verizon update. The icon on my home screen disappeared and all I have is "Play Music". Did that take the place of my "old" music app? If so, why do my original playlist have no tunes listed? Using the "file" app, I can see some tunes in my "music" file on SD card. Can I get my old Music app back? I have done three soft resets and nothing (music app) returns to my home screen. I have over 800 music files according to the"File" app, and Astro File app shows the same. What am I missing here?
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  3. Developer Relations
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    #2
    What was the name of the app? If you can't get that specific one back you should be able to download another one from the playstore.



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
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    Quote Originally Posted by GoCliffGo05 View Post
    What was the name of the app? If you can't get that specific one back you should be able to download another one from the playstore.
    It was the original app that was on the phone. Just plain "Music" is all it said on the icon.
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    Sorry stupid question, but have you looked through your app drawer? I can't imagine they would have gotten rid of it.



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
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    Yes, I looked at "All Apps" and downloaded as well, looked in settings, manage apps too.
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    Hmm. Well at this point, in "play music" if you click the settings icon at the top, "..." or the menu button on your device if you dont have the on screen option it should say "choose on device music."

    If that doesn't work, I would just download a player from the app store.



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
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    Welcome aboard!

    Were you able to resolve your issue?
    **Be yourself - Everyone else is already taken**

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    [QUOTE=GoCliffGo05;2415602]Hmm. Well at this point, in "play music" if you click the settings icon at the top, "..." or the menu button on your device if you dont have the on screen option it should say "choose on device music."

    If that doesn't work, I would just download a player from the app store.[/QUOTE

    Thanks GoCiffGo5 . I followed your instructions and within a few minutes figured out how to use play music. Obviously,I must have been absent when they said this was taking the pla e of the original music app. Only now I seem to have duplicates of some music files. HVe not figured that out yet........
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    Quote Originally Posted by smalltowngirl13 View Post
    Welcome aboard!

    Were you able to resolve your issue?
    For the most part, yes. Thank you.
  11. Junior Droid
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    #10
    Quote Originally Posted by GoCliffGo05 View Post
    Hmm. Well at this point, in "play music" if you click the settings icon at the top, "..." or the menu button on your device if you dont have the on screen option it should say "choose on device music."

    If that doesn't work, I would just download a player from the app store.
    Well, moving on.... now to figure out why my moto dock does not work since jellybean update. $50 for a dock I now cannot use! Also, battery use is up now, and phone seems to run slower! Geeeeze! ???????
    Last edited by lgtrumpet; 04-22-2013 at 10:30 PM.
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