DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 15

Thread: Hi and thanks in advance for any help you could offer

  1. Junior Droid
    scottandlinda's Avatar
    Member #
    296117
    Join Date
    Sep 2012
    Posts
    6
    Phone
    droid x 2
    #1

    Hi and thanks in advance for any help you could offer

    We have owned droids since they first came out. We recently purchased a used Droid X2. The operating system on it is 4.0.4 Ice cream sandwich. Verizon tells me that OS isn't offered on this phone. Having a lot of freeze up problems etc....any ideas on what we can do??? Thanks!
  2. Developer Relations
    JSM9872's Avatar
    Member #
    151157
    Join Date
    Dec 2010
    Location
    Somewhere In Pennsylvania...
    Posts
    12,929
    Liked
    876 times
    Phone
    Galaxy Note 3
    Premium Member
    #2
    Welcome to Droid Forums Scott and Linda. It sounds like you guys bought a rooted phone that someone has installed that software on, which is why VZW most likely did not help you guys out.

    What I would try first is going ahead and doing a factory data reset, if you have not already done so that is. It will erase all data, settings, and downloaded apps from the phone but will remain on 4.0.4 like it is now. If that does not work there is another option (I believe) but I have not dealt with Motorola phones in some time and would need to defer to someone else at that point.
  3. Junior Droid
    scottandlinda's Avatar
    Member #
    296117
    Join Date
    Sep 2012
    Posts
    6
    Phone
    droid x 2
    #3
    Thank very much! will try the factory reset and go from there!
  4. Developer Relations
    JSM9872's Avatar
    Member #
    151157
    Join Date
    Dec 2010
    Location
    Somewhere In Pennsylvania...
    Posts
    12,929
    Liked
    876 times
    Phone
    Galaxy Note 3
    Premium Member
    #4
    Let me know how you make out and if need be we will steer you in the right direction, or to the right people.
  5. Super Moderator
    94lt1's Avatar
    Member #
    247267
    Join Date
    Jan 2012
    Location
    SE TX
    Posts
    10,958
    Liked
    1421 times
    Phone
    DROID ULTRA MAXX
    Premium Member
    #5
    Welcome to the droid forums :thumbup:
    FEEL THE POWER OF DROID!!!
  6. Junior Droid
    scottandlinda's Avatar
    Member #
    296117
    Join Date
    Sep 2012
    Posts
    6
    Phone
    droid x 2
    #6
    thanks for the nice welcome guys! Tried the factory reset and still having the same issues. Would welcome any and all help available...thanks again!
  7. Junior Droid
    scottandlinda's Avatar
    Member #
    296117
    Join Date
    Sep 2012
    Posts
    6
    Phone
    droid x 2
    #7
    ...although we have had several Motorola Droids, rooting is new to us. Guess we're old school, stick to the owners maual types and not very tech savvy! lol
  8. Developer Relations
    JSM9872's Avatar
    Member #
    151157
    Join Date
    Dec 2010
    Location
    Somewhere In Pennsylvania...
    Posts
    12,929
    Liked
    876 times
    Phone
    Galaxy Note 3
    Premium Member
    #8
    I know you said above freezing, etc, but can you describe it a little better. That was pretty fast for them to crop back up after just doing a reset.
  9. Developer Relations
    JSM9872's Avatar
    Member #
    151157
    Join Date
    Dec 2010
    Location
    Somewhere In Pennsylvania...
    Posts
    12,929
    Liked
    876 times
    Phone
    Galaxy Note 3
    Premium Member
    #9
    Just a heads up but I am going to be heading out to work so I will not be around, hopefully someone can step in and try to continue for me.
  10. Junior Droid
    scottandlinda's Avatar
    Member #
    296117
    Join Date
    Sep 2012
    Posts
    6
    Phone
    droid x 2
    #10
    the phone will just not react to any touch or control. It will not even power off with the power button. I have had to remove the battery and replace it and then the phone will restart.
Page 1 of 2 1 2 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Hello and thanks in advance!
    By Cleveland in forum New Member Introductions & Site Assistance
    Replies: 6
    Last Post: 05-27-2012, 12:13 AM
  2. New guy here needs help.. thanks in advance
    By Kels42sbk in forum New Member Introductions & Site Assistance
    Replies: 4
    Last Post: 11-12-2011, 12:48 PM
  3. Thanks in advance for all of the help!
    By Blueshirt35 in forum New Member Introductions & Site Assistance
    Replies: 4
    Last Post: 07-26-2011, 09:12 AM
  4. Need Help ..Thanks in Advance
    By konstructa in forum Android Hacks and Help
    Replies: 2
    Last Post: 02-15-2010, 11:06 AM
  5. thanks in advance
    By hal1 in forum New Member Introductions & Site Assistance
    Replies: 0
    Last Post: 11-20-2009, 11:00 PM

Search tags for this page

thanks for any help you coudl

Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+