DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 7 of 7

Thread: Droid RAZR Corporate Sync issue

  1. Droid Newbie
    PauHana's Avatar
    Member #
    263390
    Join Date
    May 2012
    Posts
    3
    Phone
    DROID RAZR MAXX
    #1

    Droid RAZR Corporate Sync issue

    I have had a Verizon DROID RAZR MAXX since January '12, and it has been great. I work for a global company, and access to emails via the corporate sync was working well... until a week ago. All of a sudden the corporate sync server stopped pushing the emails to the device. Server verification results in "success", but a notification immediately pops up with a "connection error". Gmail, texts, phone and all apps appear to be working fine. We actualy did a factory reset, which did not fix the problem. I have had my company's internal IT, Verizon IT and a contract IT service tech trying to figure out what's going on. Everyone is stumped. Is anyone else having this problem? Any help would be awesome. Thanks
  2.  
     
     
     
  3. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,373
    Liked
    675 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #2
    Hello and welcome!

    Are you using the stock exchange / email app that came on the phone? Have you possibly considered trying a 3rd party app from the Market (Moxier. Touchdown, K9)?
    **Be yourself - Everyone else is already taken**

  4. Droid Newbie
    PauHana's Avatar
    Member #
    263390
    Join Date
    May 2012
    Posts
    3
    Phone
    DROID RAZR MAXX
    #3
    I will pass the suggestion on. Thank you very much!
  5. Developer Relations
    JSM9872's Avatar
    Member #
    151157
    Join Date
    Dec 2010
    Location
    Somewhere In Pennsylvania...
    Posts
    12,927
    Liked
    876 times
    Phone
    Galaxy Note 3
    Premium Member
    #4
    Welcome to Droid Forums!! Hopefully it get's all figured out and working in no time!!
  6. Droid Newbie
    demotte's Avatar
    Member #
    264169
    Join Date
    May 2012
    Posts
    1
    Phone
    Razor Maxx
    #5

    Same Problem

    Quote Originally Posted by PauHana View Post
    I have had a Verizon DROID RAZR MAXX since January '12, and it has been great. I work for a global company, and access to emails via the corporate sync was working well... until a week ago. All of a sudden the corporate sync server stopped pushing the emails to the device. Server verification results in "success", but a notification immediately pops up with a "connection error". Gmail, texts, phone and all apps appear to be working fine. We actualy did a factory reset, which did not fix the problem. I have had my company's internal IT, Verizon IT and a contract IT service tech trying to figure out what's going on. Everyone is stumped. Is anyone else having this problem? Any help would be awesome. Thanks
    Everything was working fine had to change the password yesterday and verification results in a "success" and then instatnly have a connection error. Did you find a solution.
  7. Droid Newbie
    PauHana's Avatar
    Member #
    263390
    Join Date
    May 2012
    Posts
    3
    Phone
    DROID RAZR MAXX
    #6
    My company IT guy and a third party Verizon IT service worked together, and started thinking that there is a memory issue with Outlook and the way the exchange server pushes the emails to the droid. I'm not very computer literate, but I think I have that right. Because it was working fine, then just stopped, we did a factory reset (which was not necessary, and now I wish I hadn't done it...lost alot of apps and downloads) to start from scratch. The reset didn't make a difference, because I still got the connection error. So I looked at the amount of files in my mailbox by using Tools/Mailbox Cleanup. I finally figured out that I must archive as much data as possible to keep my total mailbox folder size below160-165,000 KB. My company limit is 300, but the Droid stops receiving emails well before I hit that. This is not a mailbox file size limit that was given to me by anyone, or written in any literature. It was "hit or miss" experimentation, that lead to me see that if/when I kept the mailbox (mostly inbox and sent) to a minimum, the droid would work, and I would not get the connection error. I started with the Inbox, and clicked on Size column, then got as many of the largest emails (by MB) filed and kept to a minimum. I get about 200 emails a day, so this needs to be done each day. I archive/vault into files, and once vaulted the emails don't count against my mail box limits. Hope that helps...
  8. Banned
    SFGate's Avatar
    Member #
    228612
    Join Date
    Oct 2011
    Posts
    3,266
    Liked
    36 times
    Phone
    LG Mach
    #7
    Welcome to the site. Thanks for posting the solution to your problem.

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. razr no push on corporate sync account
    By 4johnny in forum Droid RAZR Support
    Replies: 4
    Last Post: 01-06-2012, 10:03 PM
  2. Droid 2 Global corporate e-mail sync issue
    By jeffst in forum Droid 2 Tech Issues
    Replies: 6
    Last Post: 04-01-2011, 05:18 PM
  3. Droid 2 Global corporate sync issue
    By jeffst in forum Android Tech Support
    Replies: 1
    Last Post: 12-09-2010, 01:02 PM
  4. Corporate Sync Droid X issue
    By corewin in forum Android Tech Support
    Replies: 0
    Last Post: 12-02-2010, 11:14 AM
  5. Droid X exchange corporate sync issue
    By caseyg in forum Android Tech Support
    Replies: 3
    Last Post: 08-31-2010, 03:22 PM

Search tags for this page

corporate sync droid

,
droid razr corporate sync
,
droid razr corporate sync issues
,
droid razr corporate sync not working
,
droid razr corporate sync problems
,
droid razr maxx corporate sync
,

droid razr maxx corporate sync issues

,
droid razr maxx hd corporate sync issues
,
razr corporate sync
,

razr maxx corporate sync issues

Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+