I purchased my first smart phone in July. I have really liked it but always suspected I don't use the phone to the full capacity. Unfortunately this lack of knowledge has been made MUCH more aware today as I had my first malfunction. Am here in hopes of salvaging the phone (replacement is on the way from Verizon but I would lose some things) and take advantage of a forum where I can learn to use the phone as it was fully intended. Glad to have stumbled upon this forum!