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Thread: hello with a question

  1. Junior Droid
    qbert48's Avatar
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    #1

    hello with a question

    new droid owner and after ten days mine will not go from horizontal to vertical any clue ? tia
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  3. Super Moderator
    Martin030908's Avatar
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    #2
    Welcome to the forums! I hate bad news to start! haha
    So it won't leave landscape? What happens if you get a phone call? Does the answer function also remain in landscape? Does the phone go to portrait once you answer a call? It should go to portrait if you go to dial a number, even if you're in landscape.

    Could possibly be a defect with the accelerometer if it NEVER leaves landscape.
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    #3
    Welcome!

    To fix your problem:

    -Press the settings button (2nd from the left of the four buttons at the bottom of the touchscreen)
    -Settings
    -Sound & display settings
    -scroll down and check "Orientation"

    Happy reading! Anything you ever need is on this forum
  5. Junior Droid
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    #4
    Quote Originally Posted by SuGaR View Post
    Welcome!

    To fix your problem:

    -Press the settings button (2nd from the left of the four buttons at the bottom of the touchscreen)
    -Settings
    -Sound & display settings
    -scroll down and check "Orientation"

    Happy reading! Anything you ever need is on this forum
    done this no good sometimes it works sometimes it does not use to change anytime i turned the phone which i love outside of this clitch
  6. Junior Droid
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    #5
    tried the hard reboot per Motorola tech and still no switch unless i open the slide?
  7. Super Moderator
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    #6
    Quote Originally Posted by qbert48 View Post
    tried the hard reboot per Motorola tech and still no switch unless i open the slide?
    Could be a problem with the accelerometer if you've already tried the screen orientation setting in the menu.

    I would see about a replacement. If the problem is replicated in front of VZW tech you should have no problem getting a replacement.
  8. Junior Droid
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    ok finally got the time to go to Verizon they told me i would need to wait 30 days whats up with that and the phone is getting worse
  9. Senior Droid
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    #8
    Quote Originally Posted by qbert48 View Post
    ok finally got the time to go to Verizon they told me i would need to wait 30 days whats up with that and the phone is getting worse
    They are making you wait so they don't have to DOA the phone. Go to a corporate store and they should be able to change it out for you right away.
  10. Junior Droid
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    #9
    does doa mean what i think it means?

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