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Thread: problem with my xoom

  1. phillyphill39 [OP]
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    02-25-2011 11:34 AM
    #1

    problem with my xoom

    well hopefully someone can help me out if know i'll have to exchange it. i received my xoom today. tried to activate it and it wouldnt activate so i called customer care and the lady had me try and activate it again. then she told me to turn the device off and power it on holding the power button, vol +/- keys. well it attempted to boot back up but its stuck at the red m logo and says starting fastboot protocol support. and i cant turn it off or anything.
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  3. cplus
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    02-25-2011 11:47 AM
    #2
    Quote Originally Posted by phillyphill39 View Post
    well hopefully someone can help me out if know i'll have to exchange it. i received my xoom today. tried to activate it and it wouldnt activate so i called customer care and the lady had me try and activate it again. then she told me to turn the device off and power it on holding the power button, vol +/- keys. well it attempted to boot back up but its stuck at the red m logo and says starting fastboot protocol support. and i cant turn it off or anything.
    hold volume up and press power button. xoom will reboot.
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  4. phillyphill39 [OP]
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    02-25-2011 11:56 AM
    #3
    will try that.
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  5. phillyphill39 [OP]
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    02-25-2011 11:57 AM
    #4
    it worked thanks
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  6. bcrrl
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    02-25-2011 09:08 PM
    #5

    problem with motirola xoom

    Hey, I just got the motorola xooom, but I have a litlle problem with the home buttun because when I touch it noting happen, it stay in the same page. I hope you can help me. Thanks
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  7. daddyd302
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    02-25-2011 10:40 PM
    #6
    Quote Originally Posted by bcrrl View Post
    Hey, I just got the motorola xooom, but I have a litlle problem with the home buttun because when I touch it noting happen, it stay in the same page. I hope you can help me. Thanks
    Are you on the home page? If you hit the home button, then yeah nothing will happen. It only works when you're on another page or on a app.
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  8. bcrrl
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    02-26-2011 08:18 AM
    #7
    no it does not work when I am in another appp.
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  9. Newton122189
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    02-26-2011 10:09 AM
    #8
    Quote Originally Posted by bcrrl View Post
    no it does not work when I am in another appp.
    Your device is new, try a factory reset as a last resort, you shouldn't lose much anyway
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  10. bcrrl
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    02-26-2011 02:46 PM
    #9
    thank you, it work.
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  11. Duanewillis
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    02-27-2011 07:16 AM
    #10

    Motorola Xoom loop

    My Xoom never makes it to the start screen. Instead it loops around the 3D honeycomb screen again and again after getting the initial red logo. It finally drained the battery and stopped, but any time I performed a reboot it would just go into the same loop again.

    I am willing to do a factory reset but I cannot even get to the home screen.
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