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Thread: Horrible CPU Usage for Smart Actions Drains Battery

  1. Droid Newbie
    ydol's Avatar
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    #1

    Unhappy Horrible CPU Usage for Smart Actions Drains Battery

    My Droid Razr has started running fully charged battery down within 3 hours! At about the same time (within the last week or so), Smart Actions started popping up in my "Watchdog" app (watches for high CPU% apps and alarms when high). The app has a CPU usage monitor, and Smart Actions is CONSTANTLY using 30+% of the CPU. No other app breaks single digits.

    I have shut off all Smart Action profiles, but cannot get the app to stop using CPU and draining the battery. This is a Motorola program that cannot be removed.

    Please help with this Motorola Smart Action Developer Team!

    Thanks.
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  3. Droid Ninja
    JohnnytheK's Avatar
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    #2
    I had the same happen to me one day at work. I watched the battery cascade down like an elevator with a cut cable. I had to put it on the charger and smart action was very high on the list. Plus the phone was hotter than Hell. I got home and reset and it's never repeated.

    Good luck and report what you find.


    Sent by my new Droid Razr Maxx
    Last edited by JohnnytheK; 04-15-2012 at 01:45 AM.
  4. Master Droid
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    #3
    when you say reset you mean factory reset the phone?
  5. Droid Ninja
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    #4
    Nope soft reset, volume down + power. Still not sure what the cause was.
  6. Motorola Expert
    Smart_Actions's Avatar
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    #5
    Hi ydol,
    Still having High CPU issues? Try a soft reset, Smart Actions shouldn't be eating up that much CPU. I will watch this thread for your response and let the team know.
  7. BradenFontaine's Avatar
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    #6
    Just registered to tell you guys I'm having the same issue. I don't want to root to get rid of this issue, been happening off and on since this morning (at least).
  8. Droid Newbie
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    #7
    I too just registered because of the same issue. I just got this phone this past Saturday. This morning it offered "New Smart Action" recommendations or something. I thought it sounded like a good idea, so went with couple (turn off ringer at night, change settings when low on battery). The phone was at 100% when I did this, within 3 1/2 hours or less, the phone was down to 5%. I wasn't even using the phone. Checked what was draining the battery, and it listed Smart Actions. What in the world? I put the phone on the charger, and the battery was draining faster than the charger could keep up. I tried the soft start, and it did not seem to help. The battery drained until the phone shut off completely and then it started charging.

    Something is very wrong!
  9. BradenFontaine's Avatar
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    #8
    When it boots back up turn off all your smart actions and report back

    Sent from my DROID RAZR using Tapatalk 2
  10. Motorola Expert
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    #9
    Hi Panik,
    Smart Actions shouldn't be eating up all that battery life, but we still want to check. What build are you using? goto smart actions home > menu > about. So, it was he sleep and low battery rules you were running at the time? I have captured your comments and will bring back to the team for testing. I appreciate the comment regarding Smart Actions offering you a suggestion, this is good detail and a place to start testing from.

    Everyone else,
    I can't do a full diagnostics on this forum, so if anyone wants us to investigate your case go to my forum on the Motorola site. https://forums.motorola.com/hives/fd31b6b114/summary
  11. Droid Newbie
    craigs99's Avatar
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    #10

    Smile I fixed my problem

    I have had my Droid Razr for 2 days and noticed the same thing - high battery usage (a USB charger could not keep up) and high CPU use by Smart Actions (30-40%). I disabled the couple rules I had configured and powered off the phone, but that did not help.

    Based on a suggestion on another forum, I went to Setting/Applications and cleared the data from Smart Actions. I noticed an immediate reduction in CPU usage.

    I opened Smart Actions. My rules were still there (disabled). I enabled the rules and the CPU still seems to be running at a reasonable level.

    The only odd thing that happened is that when configuring locations for the rules, I got a system message that Social Location crashed.

    I will continue to monitor it.
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