Hey forum. I am a first time poster and I usually don't do anything like this... but as of right now. I am at a loss for words.
Here is my problem: My phone randomly turned off for some reason. It was in its locked screen, and my friend tried to unlock it by drawing a code. After he did however, all of a sudden the "powering off" window showed up and then my phone proceeded to turn off, I believe it restarted again when this time it showed the whole "update" screen with the progress bar ( the same screen you get when you first turn on your phone for the first time or update it for the first time), and my phone turned on.
To my dismay, something was amiss. I now had to go through the set up process for my phone. Long story short. I logged in with my google account, and when I got to my home screen, all my apps as well as my settings AND pretty much all of my internal phone memory where GONE. This included the restart of my home screen and such.
I just want to know what happened! Any help will be appreciated! Thanks!