I waited for the update to the FRG22D update to see if it changed anything. It didnt. So I voiced my frustration to Verizon via e-mail Thursday evening and an account rep called me Friday afternoon and got on a three-way with a tech. Found out that there was nothing that could be done from their end. No setting changes and no change to the app coming that they knew of. So she thanked me for being a valued long time customer and credited my account for the price of the dock. Which really suprised me.