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Thread: Attachments never open with Exchange

  1. Junior Droid
    ndolaw's Avatar
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    #1

    Attachments never open with Exchange

    When I click on the open box for attachments at the bottom of the email, it says that it is "fetching the attachment" but the circle just spins and spins and spins. At first, I thought it was because the attachment I was trying was a .pdf file, and I hadnt downloaded a PDF viewer. But then I did and it styill didnt work. I also just tried opening a picture attchment. Still just the spinning circle and the message "Fetching------".Anyone experience this? Any fixes?
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  3. Droid Newbie
    broonsbain's Avatar
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    #2

    Same Issues

    My admin on the same phone on the same network is able to open them.... what gives?
  4. Droid
    jason_jm's Avatar
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    #3
    I have exact same issue

    tries to fetch attachments forever, I cannot get any attachments at all

    I have exchange 2007 servers, and I am the IT admin..... lol

    iphones and windows mobile phones work fine on same servers (we have 1000 users on these servers)
  5. Droid Newbie
    broonsbain's Avatar
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    #4

    Got it

    I deleted the account and re-added it. Now the attachments download fine.

    Tech voodoo... gotta love it
  6. Junior Droid
    ndolaw's Avatar
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    #5

    Will try this

    tried rebooting phone. was able to open attachments using Gmail account with no problem. it simply asked whether I wanted to pen doc with QuickOffice or Documents-To-Go (which I had downloaded for editing abilities). Will delete account now and re-try.
  7. Droid Ninja
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    #6
    I have the same issue with Exchange, I tried removing the account and re-adding but it's still the same for me.
  8. Junior Droid
    ndolaw's Avatar
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    #7

    Still no attachment opening

    Tried removing account, rebooting phone, and re-adding account, still no dice. My admin created an account for him and still no dice. Not sure where to turn next.
  9. Junior Droid
    ndolaw's Avatar
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    #8

    verizon ANDROID support- no help yet

    couldnt help. they tried resetting my phone over the air. They had me remove battery, etc.., and then try again. still no help on ability to download attachments on exchange account. Gmail lets me open same attachments immediately. This is a major problem for Verizon and Google, as this makes the device useless for my business purposes.
    I also havent figured out how to search emails for emails from a particular sender or based on subject. that is a mjaor benefit to Windows Mobile,
  10. Droid Newbie
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    #9

    Attachments not being "Fetched"

    Hello all,

    I'm having the same issue. I had no issue setting the phone up to sync with the Exchange server; but none of the attachments are opening - just continuously "fetching." I've deleted and reinstalled the account but this has not resolved the issue.

    This is completely unacceptable! Someone figure out a fix!
  11. Senior Droid
    dean.collins's Avatar
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    #10
    are you on the $29.99 account or the $44.99 account?

    (probably not the issue but would be worth posting if you each can go back and edit your posts.)
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