Phone turns off automatically?

[elowe65]

Mine has done it twice since my last post. both times it happened right when ending a call. I pulled the phone away from my ear, the screen never came up to press end...

no update on phone yet, still waiting.

strange....

[darreno1]

Just to chime in here. I haven't had these issues luckily but I heard the task killer or advanced task killer as it's called was causing problems as well. There was a thread a while back and the people who removed it had no more weird problems with their phones.

IMO, the best way to troubleshoot weird issues like these is to remove ALL third party apps first, then do a factory reset if that doesn't work.

[1stdroid]

I had the issue where the phone just randomly powered down but, mine would also just come back up as if I had turned it on.

I took it back to the Verizon store and turned it in for a new one. My son and I have both had them since 11-06 and his has never done this. I've had the new phone with the same apps installed for about 3 weeks now and it has never powered down once.

It's a hardware issue and while some have had success with resets, removing apps, etc., it's such an intermittent (non repeatable) problem, they just think it's solved...for a while....

Just my $0.02. Take it back. Between the phone and plan, you have thousands invested. Don't stand for faulty equipment.

I love my droid. This is my 3rd one and it's perfect. The very first one had a defective ear speaker from day 1. I took that one back immediately and got the one that power cycled itself.

Again, the new one, weeks now, is perfect. Love it.

[mapexvenus]

I had the issue where the phone just randomly powered down but, mine would also just come back up as if I had turned it on.

I took it back to the Verizon store and turned it in for a new one. My son and I have both had them since 11-06 and his has never done this. I've had the new phone with the same apps installed for about 3 weeks now and it has never powered down once.

It's a hardware issue and while some have had success with resets, removing apps, etc., it's such an intermittent (non repeatable) problem, they just think it's solved...for a while....

Just my $0.02. Take it back. Between the phone and plan, you have thousands invested. Don't stand for faulty equipment.

I love my droid. This is my 3rd one and it's perfect. The very first one had a defective ear speaker from day 1. I took that one back immediately and got the one that power cycled itself.

Again, the new one, weeks now, is perfect. Love it.

I will probably take my phone back in for an exchange. I got it from Best Buy so I assume that that is where I will be taking it back? I am within my 30 day window AND have the additional insurance from Best Buy.

My question is what happens to all the paid apps that I have on my current device? Should I uninstall them and do a factory reset before exchanging the phone? And, will I simply have to download them again without needing to pay a second time?

thanks!

[Droid Maken Me Crazy]

I have only had my Droid for 3 days and it is making me crazy with the locking up or powering down. There doesn't seem to be any pattern as to why it does this but when it locks up I always have to take the battery out. This has happened at least 10 times in three days! I think I will be taking mine back for an exchange as well.

[civEX]

Does the 2.0.1 update fix this?

[NeosVortex]

I'm having this same issue, I had my post here: http://www.droidforums.net/forum/tec...rebooting.html but nothing's been helpful so far...

[NeosVortex]

Ha, phone rebooted as I was writing this message... BOOO >_<

[KeepInitReel]

Sounds exactly like what was happening to the Motorola [QA30] Hint. Motorola released a software update to fix the problem with the hint rebooting itself. Also there to much space between between the battery cover & the battery, so just placing it down would shut it off also & you would have to pull the battery out & put it back in. To solve that we put a piece of folded paper between the batt & cover to prevent movement. In all, with that phone it was to separate issues that caused the phone to power down/reboot.

Sounds like a Motorola thing.

[trayanh]

I got the same issue for 3 times now. The first time it happened when there was at least more than 50% power and I was one a phone. It happened the third time just now. I suspect it is a physical issue. The phone was getting hot since I was using the internet so intensively this morning to surf websites, and the battery is low, below 15%, but I already plugged in the power cord. This could be some kind of heat protection. Basically, it is design fault. I didn't feel it is hot enough for the phone to shut down. I pressed the power button for quite a while, it didn't work. Guess I need to pull out the battery first.