haunted physical keyboard?

[kd8fre]

Ok, day one on my Moto Droid, so if this is common or easily fixed, sorry, but could not find it in the forum.

My hardware keyboard appears to be haunted, it works fine at times, but most of the time, there are multiple keys that do not work properly. The "E" key for example, when I press it, it types a series of capital letters, instead of the "E" it is supposed to.

Any advice would be appreciated.

Thanks!
Russ

[christim]

Welcome to the forums here. My keyboard does not do that. With your phone being new I'd bring it back to the store, especially if you can pretty much reproduce this ghost writer at will.

[kd8fre]

Thanks,
One question, I ordered my phone online through a 3rd party, will there be any problem to take it to a Verizon store for this?
I am a new Verizon customer, coming from sprint.

Russ

[NXLTrauma25]

No you cant. I had a blackberry storm back when they first came out from Amazon brand new with a verizon plan and all of the times I returned it Verizon said that they cannot give support to phones from non-direct dealers.

[Barkleyfan]

Ok, day one on my Moto Droid, so if this is common or easily fixed, sorry, but could not find it in the forum.

My hardware keyboard appears to be haunted, it works fine at times, but most of the time, there are multiple keys that do not work properly. The "E" key for example, when I press it, it types a series of capital letters, instead of the "E" it is supposed to.

Any advice would be appreciated.

Thanks!
Russ

Try a wipe. Go into settings, privacy, and factory data reset. Mine did what you describe, but only with Swype keyboard, and only while charging.

[Xaneth]

Better yet try Swype. Its open for a time in beta, and its way faster than the physical or standard virtual keyboards. I got the droid because I preferred a physical keyboard, since I come from a Blackberry background. Nothing better and more tactile than a Blackberry keyboard. Until Swype. I'm a convert.

Sent from my Droid using Tapatalk

[Xaneth]

Oh, the beta site is beta.swype.com. Now I can move on tip a phone without a physical keyboard, like the incredible.

Sent from my Droid using Tapatalk

[kd8fre]

Ok, day one on my Moto Droid, so if this is common or easily fixed, sorry, but could not find it in the forum.

My hardware keyboard appears to be haunted, it works fine at times, but most of the time, there are multiple keys that do not work properly. The "E" key for example, when I press it, it types a series of capital letters, instead of the "E" it is supposed to.

Any advice would be appreciated.

Thanks!
Russ

Try a wipe. Go into settings, privacy, and factory data reset. Mine did what you describe, but only with Swype keyboard, and only while charging.

I have wiped it twice now, and it seems to have gotten worse, i know it is not an effect of an application, as right now, it is fresh off a wipe. Thanks for the advice though.

I would try swype, but I am a physical keyboard guy, and this being a new phone, i want my keyboard to work.

[sajgel]

I would contact the 3rd party where you got the Droid to find out their return policy. If you had bought it through an actual Verizon corporate store then it would be easier. I recommend you do that because if any other problems; i.e. hardware malfunction a verzion corporate store can help otherwise you are stuck

[DasMuse]

mine is doing something similar with the "e" key and a few others like the backspace key... the difference being that i would press it once and 4-5 letters would show up ending in a word like this" "...someeeeething..."
if i remember correctly the "u" key does it as well sometimes.

with the backspace key i press it once and 4-5 letters disappear but on a delay... i'll press it once and it will take a second or two to process, and when it does it deletes a bunch of letter instead of just one... its not very frequent and not a really big deal... but its annoying when trying to type fast.

at first i thought it was just me pressing the buttons to many times and not noticing, but i've had other people use the phone and ask me why it was doing that so i'm pretty sure its not human error.

Edit: i got mine from verizon and i took it to them during a time this was happening alot (slowed down recently) and it didnt happen at all to the guy looking at it (figures) so i deleted a bunch of apps that i never use and it seems to have either stopped or slowed down significantly