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Thread: Volume buttons fell off!!

  1. Junior Droid
    GregLXStang's Avatar
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    #1

    Volume buttons fell off!!

    Let me say, I'm not rough on my phone at all...and when I went to turn the volume up earlier...the entire rocker button was missing! I know if I call Verizon they'll tell me it's a physical problem and I am the one that caused it...but this is crazy. Anywhere I can buy a MotoDroid display model or something to change out the back part of the case? The thin piece of plastic between the button and the front slide part of the Droid is broken as well...
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  3. Premium Member
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    #2
    Quote Originally Posted by GregLXStang View Post
    Let me say, I'm not rough on my phone at all...and when I went to turn the volume up earlier...the entire rocker button was missing! I know if I call Verizon they'll tell me it's a physical problem and I am the one that caused it...but this is crazy. Anywhere I can buy a MotoDroid display model or something to change out the back part of the case? The thin piece of plastic between the button and the front slide part of the Droid is broken as well...
    to the Droid Forums. If the phone breaks due to a defect like you describe then they should replace it under warranty. Call Verizon and tell them what happened. If you don't get a good response, hang up and try again. If that doesn't work talk to a supervisor.

    Also you can contact Motorola about it as well. Irregardless it should be covered under warranty.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
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    #3
    Quote Originally Posted by hookbill View Post
    Irregardless it should be covered under warranty.
    Do you mean irrespective or regardless? Irregardless isnt a word

    OP, follow Hook's advice. Someone will replace it for you.
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    #4
    Quote Originally Posted by LtKen View Post
    Quote Originally Posted by hookbill View Post
    Irregardless it should be covered under warranty.
    Do you mean irrespective or regardless? Irregardless isnt a word

    OP, follow Hook's advice. Someone will replace it for you.
    Why did you correct him? The point is mute, and I could care less!





    (moot, couldn't care less)
  6. Junior Droid
    GregLXStang's Avatar
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    #5
    Jus talked to Verizon, they're making me file an insurance claim for $89 to get another Droid.
  7. Droid Sensei
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    #6
    You left out the part where you had insurance...
  8. Junior Droid
    GregLXStang's Avatar
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    #7
    Insurance does me no good. They just told me that I can not get another Droid because they are not available to replace. Why am I paying for it then?

    *calls Verizon*
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    #8
    Quote Originally Posted by GregLXStang View Post
    Insurance does me no good. They just told me that I can not get another Droid because they are not available to replace. Why am I paying for it then?

    *calls Verizon*
    You shouldn't be calling insurance, and that's a flat out lie. What in the world is going on with them. Who's the insurance, Assurion?
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  10. Junior Droid
    GregLXStang's Avatar
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    #9
    They transferred me to them for me to speak with the associate, and yes it's Asurion. I'm on the phone with a Verizon tech right now, he said that it was stupid they said that and he's going out of his way to just have a new phone sent to me saying that he's pretty sure that there's no reason that I will be charged for the replacement.
  11. Premium Member
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    #10
    Quote Originally Posted by GregLXStang View Post
    They transferred me to them for me to speak with the associate, and yes it's Asurion. I'm on the phone with a Verizon tech right now, he said that it was stupid they said that and he's going out of his way to just have a new phone sent to me saying that he's pretty sure that there's no reason that I will be charged for the replacement.
    Darn right there was no reason to transfer you. And you shouldn't be charged anything.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
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