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Thread: Need Help!

  1. Junior Droid
    MotoFreak2772's Avatar
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    #1

    Exclamation Need Help!

    My screen has been acting weird latley. It would go black if it was not fully open or fully closed. It was annoying but not that big of a deal then today the screen just randomly got dark(as if I set the back light or w.e. all the way down). But after opening and closing it a couple times it brightened back up. After a couple seconds it just went pitch black. I opened and closed it again and I could see it trying to brighten up a couple times but was still really dark. I turned it off and on and it still is way too dark. I can see just barely sometimes after messing with it. So what should I do? Has this happened to anyone? Please help me..
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  3. Droid Ninja
    xliderider's Avatar
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    #2
    Sounds like a hardware problem, maybe a loose connection with the ribbon cable that connects your screen and the body of the phone. Take it back to Verizon for another Droid.
    a little obsessive...
  4. Junior Droid
    MotoFreak2772's Avatar
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    #3
    Will they give me a brand new one? There is a Verizon store right down the road. I have insurance on the phone, but idk if I have to send it in and wait a week for shipping and what not. I will pay the 35$ fee I just dont want to wait.
    Maybe I can fix this myself?
  5. Premium Member
    hookbill's Avatar
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    #4
    Quote Originally Posted by MotoFreak2772 View Post
    Will they give me a brand new one? There is a Verizon store right down the road. I have insurance on the phone, but idk if I have to send it in and wait a week for shipping and what not. I will pay the 35$ fee I just dont want to wait.
    Maybe I can fix this myself?
    You won't get a brand new one unless it's within the first 30 days. If it's a hardware issue they will send you a factory refurb that will take about 2 business days if you phone it in. They may have one on hand at the Verizon store.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  6. Super Moderator
    Corinacakes's Avatar
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    #5
    have you tried? Menu>>>>system settings>>>>sound and display>>>screen timeout? i'm not sure how familiar you are with your droid. sorry if you knew that lol

    also there's a great app called screebl that allows your droid to stay on while you're using it and turn off when you're not. good luck
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  7. Junior Droid
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    #6
    Lol it is funny how everyone thinks its something stupid, like idk how to work a phone haha. If it was a screen time out issue it would still get bright sometimes where as my phone didnt get bright at all. Plus it was darker than the lowest brightness setting. I was able to adjust the brightness with the screen black anyways because I memorized where the widget button was on my home screen. Even with that it didnt do anything.
    But anyways I took it to 3 verizon stores and they ended up giving me a new one(or what appeared to be new) at no cost. I lost all my apps and what not but Im glad the screen works haha and it was kind of like christmas all over again.

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