Wife got her Incredible (as a replacement for her droid)!
Wife's Moto Droid broken - getting incredible from asurion!!
anytime i replaced a phone thru assurian was because i lost a phone so i ofcourse got a new one, i would assume u still get a new one, warranty is when u should get a refurb.. thats just my experience, i would ***** otherwise.
I'm on my 4th Droid. The one I bought stated to have an ear piece problem and they sent me the second one which was the refurb, no biggie except the micro USB port was worn out within a month. The third one was brand new and was DOA (no one could hear me on the other end) My 4th one is a refurb and not a problem (also bit the bullet and rooted it and customized it a lot more than my other ones). The issues I had were that the store was out of them so I had to wait a couple days for it to come from Fedex. The new one that came in I had swapped the battery and the back case . Also, back when I had my old phone stolen I was told that when I reported it to Verizon being stolen then the MEID/ESN would be flagged as stolen if someone attempted to activate it.