Did your Asurion replacement come with battery and SD card??!

[slinky]

Luck of the draw. It's why I am very leery of insurance. I will only buy and use first few months and then, forget it. Not worth it.

[b-jammin21]

I lost my phone over the weekend, and filed a claim on Monday with Asurion and paid the $50 deductible. Got my phone yesterday (Tuesday).

I have NEVER had ANY problems with Asurion whatsoever. Their service and equipment I've received have always been of the utmost quality. They have really gotten me out of some sticky situations where otherwise I would have had to pay hundreds of dollars retail for a phone replacement.

As far as I know, the replacement phone they sent me was new in the box. It INCLUDED the battery, battery door, SD card, and charger - same as if I would have bought the phone brand new.

I would recommend Asurion to anyone, as I have never experienced any difficulties or problems in the 3 or 4 claims I have filed with them since I've been a Verizon customer.

[davidjmorin]

havin worked in the cell world for about 6 years. I know for a fact that it should come with all the same equipment as the factory box. Some do come in as refurbs. not sure if the droid would be as it is new. but yeah to answwer your question yes.

[yearn]

My opinion on insurance is, if its gonna cost me the same wether I send it back or not, then im keeping it!
Iv had to insure a few devices and I always report them as lost, not damaged.
If you say its just the screen broke then you run the risk of them saying "well, keep your battery and back and SD card and we'll just send you a refurbed unit.

[c-droiduser]

My droid died a watery death, called assusion and had NEW droid next day (sat) to my office with battery, cover, SDcard, and charger sealed in new box. They were much more helpful than the local verizon store, they wouldn't even try to help.

[vatothe0]

What did you expect the store to do?

[c-droiduser]

Well in the past I have had Sprint and if I had to replace a phone with insurance they actually handled everything and all I had to do was hand them my junk phone they handed me a new one set it up and they took care of the insurance claim. I even got an email from the insurance confirming they were taking care of it.

[CityLightsOZ]

Iv had to insure a few devices and I always report them as lost, not damaged..

Verizon now requires you to file a police report on all lost/stolen devices, so you cannot use them in the future. My friend reported hers as stolen, and gave it to a friend. and the police showed up at her friend's door and arrested her. They found her via GPS. Smart.

[dfuser10332]

Iv had to insure a few devices and I always report them as lost, not damaged..

Verizon now requires you to file a police report on all lost/stolen devices, so you cannot use them in the future. My friend reported hers as stolen, and gave it to a friend. and the police showed up at her friend's door and arrested her. They found her via GPS. Smart.

Wow, what a dumb thing to do. Do people ever think that filing a false police report is a crime?

[justin82]

i just filed a claim saturday for mine LOST and i did not have to file a police report..will let everyone knows how it comes though should be here tommorow.. i have to send it back someone found my phone and i got it back// axurion said they will refund 7-14 days after they get device back in there warehouse