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Thread: AKO Email Problems?

  1. Droid
    IceCold357's Avatar
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    38194
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    Feb 2010
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    34
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    Motorola Droid
    #1

    AKO Email Problems?

    Okay I am really getting frustrated that I am not able to check my AKO (Army Email) on my Droid. I have tried all settings when setting it up and I am just having no luck. With my iPhone I was just able to put in my username and password and it started right up. Does anyone have any ideas what the problem is with this. Is the Motorola Droid just not able to check AKO Email? If that's the case does anyone know if there is a fix coming for this? And yes I have searched the forum and still coming up with no answer. I have had my Droid for about a week and this is really the only issue that I have with the the phone. Any help would be great!
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  3. Senior Droid
    joshua117's Avatar
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    Droid X
    #2
    i'll try to help. ok i think these are the correct settings:

    imap.us.army.mil
    993
    ssl, all certs

    mailrouter.us.army.mil
    465
    ssl, all certs
    sign required

    and on user name leave off the @us.army.mil

    hope that helps
    “The reason people find it so hard to be happy is that they always see the past better than it was, the present worse than it is, and the future less resolved than it will be”
  4. Droid
    IceCold357's Avatar
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    Motorola Droid
    #3
    Quote Originally Posted by joshua117 View Post
    i'll try to help. ok i think these are the correct settings:

    imap.us.army.mil
    993
    ssl, all certs

    mailrouter.us.army.mil
    465
    ssl, all certs
    sign required

    and on user name leave off the @us.army.mil

    hope that helps
    Still nothing. I can't get past the 2nd screen where it says

    Username

    Password

    IMap Server

    Port

    Security Type

    IMAP path prefix
    (optional)



    I don't even see anything about the mail router
  5. Droid
    IceCold357's Avatar
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    Motorola Droid
    #4
    Okay I finally got it. I wasn't adding the IMAP onto the us.army.mil

    Thanks a bunch man! You are a lifesaver. Now my Droid is complete!
  6. Droid Newbie
    mmedic's Avatar
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    44562
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    droid
    #5
    I have all the settings as noted. I get an error telling me I am using the wrong user name and password. I tried the same info on the acual AKO page and it works. Please help
  7. Droid Newbie
    Papito07's Avatar
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    Samsung Moment
    #6

    AKO Webmail...DROID

    If you haven't got it done already, here goes:

    1. Launch the Mail App
    2. Select Add Account
    3. Select Manual setup
    4. Enter the IMAP SERVER information (incoming: imap.us.army.mil)
    5. Select SSL from the security drop down menu
    * The port number will be assigned automatically and ACCEPT or CONTINUE when asked
    6. Enter the STMP information (outgoing: mailrouter.us.army.mil)
    7. Select SSL from the security dropdown menu
    * The port number will be assigned automatically and ACCEPT or CONTINUE when asked
    8. Click Finished

    Good Luck...it works like a charm!
  8. Droid Newbie
    briancut1's Avatar
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    Droid
    #7
    Thank You!
    Thank You!
    Thank You!

    Worked finally.
  9. Junior Droid
    droidxtreme's Avatar
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    HTC Droid Incredible
    #8

    Droid Incredible having AKO email issue

    When I try to set up the setting, which I have correct as I have triple checked, the screen from incoming email where I click next says its going to server but then it just stays on the incoming screen instead of continueing the setup to the outgoing email server.

    What gives?

    I have to get my AKO email, but I love this little phone. Can anyone help?!@
  10. Droid Newbie
    justice340's Avatar
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    HTC Incredible
    #9

    It's Incredible right?

    Quote Originally Posted by droidxtreme View Post
    When I try to set up the setting, which I have correct as I have triple checked, the screen from incoming email where I click next says its going to server but then it just stays on the incoming screen instead of continueing the setup to the outgoing email server.

    What gives?

    I have to get my AKO email, but I love this little phone. Can anyone help?!@
    Sorry guy I have the incredible too and it doesn't seem to work either.
  11. Junior Droid
    droidxtreme's Avatar
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    HTC Droid Incredible
    #10
    Looks like the free K-9 app fixes it. Another guy on a board says its not as secure as the HTC program but when HTC program doesn't pull any emails at all that makes it 100% secure, even from me lol so I like the K-9 app and happy droid apps are free of bureaucracy for most part
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