I have a rooted original Droid that I have had for two years now; I am due for an upgrade, but I am waiting until Q1 to do so. In the meantime, I am stuck with my original droid, and another original droid, which was once my brother's before he upgraded to a droid 2. On the 19th, my wireless connections abruptly stopped working, such that I could not browse the internet, or make phone calls or text. I rebooted probably eight times, in the vain hope that it would return. Of course it did not, so I figured it must have been a hardware problem. I went to the Verizon store to transfer my service to my brother's old phone. That went smoothly, but I accidentally divulged that I had rooted my old phone. I wanted to determine what was the cause of the wireless failing on my old droid; they told me that VERIZON had terminated my wireless service, thanks to what they call "Network Optimization."
They showed me that Verizon had been keeping track of my wireless service, and that somehow I had superseded the boundaries of my contract, three times, by using "Cyanogenmod to improperly access bandwidth..or something" (I am paraphrasing, of course). This, of course, is something I just haven't done. They also claim that I should have received a letter in the mail describing this as such, but I received no such letter. They said on the third violation as described, Verizon decided to terminate my wireless service. I have checked on Verizon's website, and have found no policy they described to me. It seems to me that the "Network Optimization" they are talking about is described here: Network Optimization, but there is certainly nothing in this that suggests they should terminate my service.
Worryingly, they said Verizon probably detected I was running a third-party ROM, and therefore decided to cut my wireless.
Can someone please help me understand what happened to my droid's wireless service, and whether or not the guys at the Verizon store were correct? Thanks! My inclination is to think they did not know what they were talking about, which in itself is cause for worry, given that I spoke to the manager of the store.