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Thread: Motorola Droid A855 Help

  1. Junior Droid
    TechnoGeek2011's Avatar
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    #1

    Motorola Droid A855 Help

    i bought a motorola droid A855 from one of my friends cheap. and when i turn it on i get the motorola logo, and it dims out like its going to start up but then i just get a black screen. the backlight on the screen and keys both work but i just have a black screen. do i need to reinstall the android os? or is it a hardware malfunction?
  2. Droid Sensei
    BayouFlyFisher's Avatar
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    #2
    Quote Originally Posted by TechnoGeek2011 View Post
    i bought a motorola droid A855 from one of my friends cheap. and when i turn it on i get the motorola logo, and it dims out like its going to start up but then i just get a black screen. the backlight on the screen and keys both work but i just have a black screen. do i need to reinstall the android os? or is it a hardware malfunction?
    Well not knowing what is causing the problem, this is sort of a shot in the dark. But I would recommend trying a Factory Hard Reset:

    With your Motorola Droid still powered "Off," slide open the keyboard.
    Press and hold the "X" button on the keyboard while pressing the "Power/Unlock" button, located next to the 3.5mm headphone jack. Continue holding down the buttons until a yellow triangle "Warning Sign" appears on the screen.
    Once the yellow warning sign appears, press the physical "Volume UP" and "Camera" buttons simultaneously until a new menu appears. This may take several attempts before success.
    From the new menu that appears on-screen, go down to the "wipe data/factory reset" option using the Directional-Pad next to the keyboard, and press the "Center" button on the D-Pad to confirm.
    Scroll down to the "Yes -- delete all user data" and press the "Center" button on the D-Pad once more. That's it! When your Motorola Droid is done wiping all saved applications, information, and settings, your device will be back to the factory settings.


    Hopefully this will get new life back into your Droid. If this doesn't work, there are other things to do.

    Let us know how it goes.
    Baton Rouge, LA
  3. Junior Droid
    TechnoGeek2011's Avatar
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    #3
    is there another way to get the yellow triangle to come up, i've tried holding "x" and turning it on and i never got the yellow triangle...
  4. Junior Droid
    TechnoGeek2011's Avatar
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    #4
    i've tried holding x and power, holding camera button and power, and also holding volume down button and power button. i've tried all three ways to get into system recovery mode and all 3 have failed
  5. Developer Relations
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    #5
    Can you get to the bootloader? dpad up+power?

    1.Need to Flash a ROM? - Flashing ROM - Best Practices
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  6. Developer Relations
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    #6
    Quote Originally Posted by TechnoGeek2011 View Post
    is there another way to get the yellow triangle to come up, i've tried holding "x" and turning it on and i never got the yellow triangle...
    Does anything happen? or does it go right to the Moto logo again?

    1.Need to Flash a ROM? - Flashing ROM - Best Practices
    2.How-To Setup a ROM/MOD/Theme Thread with prefix - Setup ROM/MOD/Theme Thread
    3.Guidelines of Conduct on Droidforums.net - Guidelines of Conduct
  7. Junior Droid
    TechnoGeek2011's Avatar
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    #7
    i can get to the bootloader by using d-pad up,

    when i try to get into system recovery it just freezes at the motorola logo and stays there till i pull the battery
  8. Droid Sensei
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    #8
    Quote Originally Posted by TechnoGeek2011 View Post
    i can get to the bootloader by using d-pad up,

    when i try to get into system recovery it just freezes at the motorola logo and stays there till i pull the battery
    Well, then it looks like it's time for a reflash:

    Restoring your phone when all else fails-LAST RESORT AND VERY RARE!!!

    More info:

    Your #1 ADB Source!! - 7/29/11

    Using RSD Lite to flash an SBF file -- correctly
    Baton Rouge, LA
  9. Junior Droid
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    #9
    thanks, ill try it and let ya know how it goes
  10. Master Droid
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    #10
    If you need help, pm me.

    Sent from my Droid using DroidForums
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