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Thread: Insurance question-- Asurion

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    tooblue's Avatar
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    #1

    Insurance question-- Asurion

    Hey guys, I was just wondering about the insurance I have, since I need to file a claim what option will I have as far as my new phone goes?
    I've heard the D1 is no longer an option and I don't want a sub-standard phone..
    any tips before I call?
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    #2
    Be polite...... They will let you know what options you have. Then you need to decide on how you want to proceed.

    Above all Be Polite and Calm....
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  4. Droid Newbie
    tooblue's Avatar
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    Does anyone know what they will give me in place of my D1 though?
    I heard I might get stuck with the Eris
    Verizon has offered me an early upgrade to the droid X
    but I'd rather take advantage of my insurance since I do have a cracked screen..
    That is if I can get a phone that is as good as mine or better...
  5. Droid
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    #4
    When I lost my droid, I put a claim through the website and I received another droid, even though I had read that they were no longer available. I'm sure it's a refurbished model but have not had any issues with it at all.
  6. Master Droid
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    #5
    Usually they won't give a phone better then the one you already have, so don't expect a D2 or an X.
    Rooted OG D1 running Liquid Gingerbread 2.6, Project Elite v6.5, Droid Concepts 12 and many more!
    Chevy No.1 Low V 1.1 Ghz Kernal

    A Droid Bionic evolved into a Rezound which then evolved into a Nexus! Running whatever Rom I'm feeling for the day.

    Questions about rooting: http://bit.ly/droot

    Sent from my Nexus in a Galaxy far, far away...
  7. Master Droid
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    #6
    That's lame

    Sent from my DROIDX
    In the tech world, if you always wait for the latest and greatest, you will always have nothing.
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    #7
    The only reason you'd get an upgraded replacement is if they didn't have any in the warehouse; that's not likely at all, so don't expect it.
  9. Developer Relations
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    #8
    If they do offer you an Eris or some other unacceptable device - do as Bn'B stated and calmly ask to speak to a supervisor and explain the situation to them as nicely as possible - your chances of receiving a Droid Incredible will increase ten fold

  10. Super Moderator
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    #9
    And a ten-fold increase is an Incredible increase, don't you think?
  11. Junior Droid
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    #10
    I had to claim my phone a few months back they didn't have the phone in stock but they gave me the option of a Eris or the ally, I chose to wait and within a few days they had a "Like New" D1. It was perfect there was no sigh that is was refurbished.
    Life's a reach, then you jibe.
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