DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 1 of 5 123 ... LastLast
Results 1 to 10 of 45

Thread: DROID won't work if you have Alltel plan??

  1. Master Droid
    crspang's Avatar
    Member #
    16040
    Join Date
    Dec 2009
    Location
    Lexington, SC
    Posts
    692
    Phone
    DROID
    #1

    DROID won't work if you have Alltel plan??

    So, I was in a VZW store this evening with my wife and son trying get an issue resolved with my son's phone and while waiting on the manager to help us we were chatting with the CSR that had been "helping" us. I mentioned that my wife and I had ordered DROIDs and were expecting them to come in tomorrow. Since we were trying to resolve a crapped out phone issue, the CSR was familiar with our account (we're former Alltel customers and still on an Alltel plan). He looked confused at us when we mentioned the DROIDs and said that since we still have an Alltel plan the DROID won't work for us. I didn't believe he was truthful with this issue because I believe he and another manager had already LIED to my wife earlier in the day while I was at work and her and my son were trying to get his phone fixed (but that is another story).

    I have been browsing these forums for a month now (debating with myself as to whether or not I wanted to take the plunge into another two year contract) and I think I'm pretty up to date with the typical problems/issues people are having with their DROIDS. So, just to make sure, when we got home I did several searches for Alltel plan issues in these forums and wasn't able to come up anything relevant to us, ie. we don't live in Florida.

    I fully expect the DROIDs to function with our Alltel plan, so I guess my real question is;

    What level of education is required to be a VZW CSR?? Or do they troll halfway houses and hire recently paroled convicts and scam artists?? What exactly is the deal with these supposed customer service reps, I can only think of maybe once or twice that I've been satisfactorily helped when I've gone to a cell phone store in person.
  2. Senior Droid
    Benton's Avatar
    Member #
    16253
    Join Date
    Dec 2009
    Posts
    196
    Phone
    Motorola Droid 4
    #2
    Just as is the case in any company, CSR's will vary in skill and customer "caring" but I wouldn't paint the picture with too broad of a brush. Through my years of mobile phone purchasing I have run across the full range of CSR skills ranging from poor to superior. There also seems to be a correlation or trend between poor individual CSR skills and the overall store skill set so don't be afraid to walk out of one location and drive to another store if you feel the service you are receiving at one shop is bad. My wife and I went to three stores before upgrading her Omnia to a Droid last weekend and it was well worth the effort.

    One last point, maybe the most important - if you have a choice of CSR's to work with, find one that carries/uses the device you are interested in. Nothing like getting first-hand information. If the CSR you are "assigned" personally uses a non-smartphone then they most likely are not very technical and lack knowledge about the feature set the smartphone device has, especially for the details you want to know before making a significant $$ committment.
  3. Droid
    MrBaz's Avatar
    Member #
    13717
    Join Date
    Dec 2009
    Location
    Colorado
    Posts
    55
    Phone
    Moto Droid Bionic
    #3
    Let us know how the Droids work out for you.
  4. Master Droid
    crspang's Avatar
    Member #
    16040
    Join Date
    Dec 2009
    Location
    Lexington, SC
    Posts
    692
    Phone
    DROID
    #4
    Quote Originally Posted by MrBaz View Post
    Let us know how the Droids work out for you.
    I will. I'm like a kid on Christmas eve waiting.......lol
  5. Master Droid
    crspang's Avatar
    Member #
    16040
    Join Date
    Dec 2009
    Location
    Lexington, SC
    Posts
    692
    Phone
    DROID
    #5
    @Benton. You're right about finding the right person to talk to, I was just venting. BTW I've had better service from VZW by calling the 800#.
  6. Senior Droid
    KeepInitReel's Avatar
    Member #
    5710
    Join Date
    Nov 2009
    Location
    Petersburg, VA
    Posts
    169
    Liked
    5 times
    Phone
    DROID RAZR MAXX
    #6
    Of course the droid will work with your alltel voice plan, all that's needed is to add the verizon data feature $29.99. The alltel data feature will not show as an option anymore. There are many alltel/vzw people using the droid.
  7. Droid
    MrsDebbi's Avatar
    Member #
    13877
    Join Date
    Dec 2009
    Posts
    87
    Phone
    Enter Current Phone Here
    #7
    I has to upgrade my plan by doing a full switch to verizon to get my droid fully opperational.
  8. Master Droid
    crspang's Avatar
    Member #
    16040
    Join Date
    Dec 2009
    Location
    Lexington, SC
    Posts
    692
    Phone
    DROID
    #8
    So I've had my DROID for a couple hours now and everything is working just fine (I knew it would) I've downloaded a few apps and synced my e-mail and tested the GPS. It all works! So far the UI experience has been easy to navigate and I'm happy. I have plans to return to the VZW store tonight to pick up my son's phone and while I'm there I'll have show it off to those VZW CSR's that said it couldn't be done. lol
  9. Master Droid
    crspang's Avatar
    Member #
    16040
    Join Date
    Dec 2009
    Location
    Lexington, SC
    Posts
    692
    Phone
    DROID
    #9
    Quote Originally Posted by KeepInitReel View Post
    Of course the droid will work with your alltel voice plan, all that's needed is to add the verizon data feature $29.99. The alltel data feature will not show as an option anymore. There are many alltel/vzw people using the droid.
    We already had Alltel's unlimited data plan and the DROID seems to work just fine with it. We have NOT changed our plan's features at all.
  10. Droid Ninja
    Mojo's Avatar
    Member #
    8853
    Join Date
    Nov 2009
    Location
    S.W Missouri
    Posts
    1,358
    Phone
    Motorola Droid
    #10
    Quote Originally Posted by crspang View Post
    Quote Originally Posted by KeepInitReel View Post
    Of course the droid will work with your alltel voice plan, all that's needed is to add the verizon data feature $29.99. The alltel data feature will not show as an option anymore. There are many alltel/vzw people using the droid.
    We already had Alltel's unlimited data plan and the DROID seems to work just fine with it. We have NOT changed our plan's features at all.

    You better double check that... ALL VERIZON SMARTPHONES OR ADVANCED VERIZON DEVICES REQUIRE A VERIZON DATA PLAN! Do not mean to shout, but this is VZW policy. EROS will not even allow a droid or any other smartphone to even be activated with out adding this feature.
    "Harley Davidson - The Perfect Machine to Turn Gasoline into Noise Without the Pesky Bi-Product of Horsepower!"
Page 1 of 5 123 ... LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Alltel plan with Droid
    By bh1138 in forum Android General Discussions
    Replies: 13
    Last Post: 12-20-2009, 05:23 AM
  2. Activating Droid by myself with no data plan ?
    By xxllznkid in forum Android General Discussions
    Replies: 5
    Last Post: 12-19-2009, 02:36 PM
  3. Alltel plan to Verizon for the Droid
    By authentic1 in forum Android General Discussions
    Replies: 10
    Last Post: 12-09-2009, 12:35 PM
  4. $29.99 Droid Verizon Plan
    By SEGA in forum Android General Discussions
    Replies: 28
    Last Post: 11-13-2009, 06:04 PM
  5. Switching from Alltel blackberry, plan questions
    By Leastbay in forum Android General Discussions
    Replies: 9
    Last Post: 11-03-2009, 05:46 PM

Search tags for this page

activate droid a855 using alltel

,

can the motorla driode one be put on alltel

,

can u make a alltel droid x prepay

,

can you use a verizon droid on alltel

,

can you use an alltell android with verizon

,

how to convert alltel droid x phone to verizon

,
how to switch my alltel droid x2 to alltel prepaid
,

if you have altel - is it different than verizon

,

using a contract alltel motorola droid x with alltel prepaid

,

will a droid x work with alltel

Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+