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Thread: reception issues

  1. Droid Newbie
    jfaux's Avatar
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    #1

    reception issues

    I am not terribly savvy with the whole Android OS but I can figure out most things if necessary, so I will greatly appreciate any help offered!
    I have extremely poor reception at home and I was wondering if it might be linked to my daily reception issues. Usually at least once through the day, I have to reset my phone because the bars turn from their normal blue to white and no data/texts/calls will come through. I don't know how to explain this best, but if someone has any idea what's going on or how I can improve the situation (I still have 2 months till I can upgrade), it would be super helpful!
  2. Rescue Squad
    Sydman's Avatar
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    #2
    What you are saying makes sense, because blue means connected and white means the signal is there but it is not connected.

    However the question remains why is this happening?

    Did this suddenly start happening at a certain point that you can remember?

    If so did you make any changes to your phone that might have caused it?

    Have you tried doing a factory data reset to see of that helps?

    You say you are new so I am assuming you are not rooted and not running a custom ROM?

    Also welcome to the forum, and sorry you are having troubles.
  3. Droid Newbie
    jfaux's Avatar
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    #3
    In the last two places I have not had very good connection indoors, but it only started doing this once I moved in June. Although, to be totally honest I can't say it has actually been doing this since June. I've only noticed it over the last few weeks, maybe since mid-July?

    I haven't done anything except install/uninstall apps.

    This is a replacement phone. My first Pro was having numerous issues and I called the warranty center and they sent me this phone. I put a larger memory card in, but transfered all the stuff to the new card.

    I have not tried doing a factory reset. Does that erase ALL of the stuff on the phone? What about the SD card? Should I take that out before I try the reset? And also, how do I do that

    No, I have not done any of the custom/rooting stuff. I've seen people talk about it, but have no idea what it all is :-)

    Thank you so much!
  4. Master Droid
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    #4
    Did you try *228

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