phone will not interface with PC need driver

This is a discussion on phone will not interface with PC need driver within the Motorola Droid Pro forums, part of the Droid Pro Forum category; I just got Droid Pro -phone and email work fine but when I connect usb cable to laptop (win 7) I get error message "MTP ...

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Thread: phone will not interface with PC need driver

  1. Droid Newbie
    whatadroid's Avatar
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    #1

    phone will not interface with PC need driver

    I just got Droid Pro -phone and email work fine but when I connect usb cable to laptop (win 7) I get error message "MTP usb error" and also the trouble shooter says it cannot find driver No software supplied with phone. Any clues I would like to be able to download some music and photo but cannot connect to pc
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  3. Developer Relations
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    #2
    Are you in transfer mode on the phone? Once you plug it in it should give you options (charge only, transfer, etc).


    Driver is here: USB and PC Charging Drivers - Motorola Mobility, Inc. USA

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  4. Droid Newbie
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    #3

    transfer mode ?

    I am not sure what mode - I plugged in USB cable for the 1st time I first got device found and I thought I would be ok and then I got error message for usb as well as bluetooth
    so how do I dtermine which mode I am in ?
  5. Developer Relations
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    #4
    You should have a menu on the phone, either should pop up when you connect or on the notification bar.

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  6. Junior Droid
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    #5
    I have tried those drivers a number of times (uninstall and reinstall) and it hasn't worked once. This started happening to me with the GB update. I'm win7 64bit. I have tried my phone as a mass storage, pc mode and media transfer mode, none work. On a side note, it does charge when connected to usb.

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