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Thread: phone will not interface with PC need driver

  1. Droid Newbie
    whatadroid's Avatar
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    droid pro
    #1

    phone will not interface with PC need driver

    I just got Droid Pro -phone and email work fine but when I connect usb cable to laptop (win 7) I get error message "MTP usb error" and also the trouble shooter says it cannot find driver No software supplied with phone. Any clues I would like to be able to download some music and photo but cannot connect to pc
  2. Developer Relations
    guidot's Avatar
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    guidot42
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    Premium Member
    #2
    Are you in transfer mode on the phone? Once you plug it in it should give you options (charge only, transfer, etc).


    Driver is here: USB and PC Charging Drivers - Motorola Mobility, Inc. USA

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  3. Droid Newbie
    whatadroid's Avatar
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    #3

    transfer mode ?

    I am not sure what mode - I plugged in USB cable for the 1st time I first got device found and I thought I would be ok and then I got error message for usb as well as bluetooth
    so how do I dtermine which mode I am in ?
  4. Developer Relations
    guidot's Avatar
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    guidot42
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    Premium Member
    #4
    You should have a menu on the phone, either should pop up when you connect or on the notification bar.

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  5. Junior Droid
    chris2992's Avatar
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    #5
    I have tried those drivers a number of times (uninstall and reinstall) and it hasn't worked once. This started happening to me with the GB update. I'm win7 64bit. I have tried my phone as a mass storage, pc mode and media transfer mode, none work. On a side note, it does charge when connected to usb.
  6. Senior Droid
    jickracer007's Avatar
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    #6

    Usb

    were you able to finally get everything working?
  7. Droid Newbie
    eblackwell's Avatar
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    HTC DNA
    #7
    I don't know about the original poster, but I can't get it to work.

    I just bought my HTC DNA. HTC Sync says No device and that a driver won't install. On the phone, I don't get the option to just charge or use it as a disk drive. Can't find drivers on the HTC site and no articles to help.

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