Roundup of Gingerbread update issues (with solutions where available)

[Astaroth]

Post more issues here and the solution if you know it. I want to keep this to issues that everyone (or mostly everyone) is having.


- 3G bars in the notification area inexplicably change between white and blue, Moto needs to tell us what this means.

- After losing reception, phone switches to Global mode, thus dramatically reducing battery life, even if you had manually set it to CDMA-only. Sometimes you receive the prompt asking you if you would like to switch to Global mode and you can say "cancel" (but checking "do not ask me again" does nothing), but sometimes you don't receive that prompt and it just switches to Global.

- Keyboard backlight randomly turns off, even while typing.

- Desktop panel quick-scroll feature has been removed.

- After a soft reset, the notification LED blinks green even though there are no notifications. It only blinks when the screen is locked, it stops when you wake the phone. This stops after you get a real notification.

- Texts are sometimes received in duplicate despite being sent once (try sending yourself a text).

- Hitting spacebar twice inserts a predicted word.
SOLUTION: Settings -> language and keyboard -> multi-touch keyboard -> un-check 'next word prediction' at the bottom.

- In the email or texting apps, the suggestion ribbon appears under the text input box even before you start typing, so if you want to back out of that screen, you have to hit back one additional time in order to back out of the suggestion ribbon. You should not need to back out of the suggestion ribbon, and it shouldn't appear before you start typing.
SOLUTION: You can disable "show suggestions" in keyboard settings, but you lose some functionality. You can still add words to dictionary if you longpress the text box right after typing the word.

- While typing with autocorrect enabled, before the update, if you typed a word that wasn't in the dictionary and had it autocorrected to something else but didn't want to bother adding it to the dictionary, you could just hit backspace once to bring back your word, and then just keep on typing and it would just leave it highlighted red. What happens now is that there is no way to leave the "incorrect" word and carry on, you have to either accept the autocorrect, or add it to the dictionary.

- There is a "Device keyboard" submenu within "Settings -> language and keyboard -> multi-touch keyboard", in addition to the "Built-in keyboard" menu found on the same level as "multi-touch keyboard". Both seem to control the same thing but offer different options, these need to be consolidated into one menu.

- After about 2-3 out of every 10 shutdowns, the phone will within a couple of minutes boot back up by itself.



SOLUTION to all the above issues: [NEW] Cyanogenmod 7 for the Gingerbread Kernel

[Timar99]

usb charging not working after update

Sent from my DROID Pro using DroidForums

[Astaroth]

USB charging works fine for me.

[jpcalhoun]

Post more issues here and the solution if you know it. I want to keep this to issues that everyone (or mostly everyone) is having.


- Phone switches to Global mode, thus dramatically reducing battery life, even if you manually set it to CDMA-only.

- Keyboard backlight randomly turns off, even while typing.

- Desktop panel quick-scroll feature has been removed.

- After a soft reset, the notification LED blinks green even though there are no notifications. It only blinks when the screen is locked, it stops when you wake the phone. This stops after you get a real notification.

- Texts are sometimes received in duplicate despite being sent once (try sending yourself a text).

Here is a couple I've seen reported:
-Extraordinary battery discharge...more so than with Froyo (prior to last update)...no fix at this time.
-Blue 3g and "bars" turning from blue to white and back to blue again...no explanation at this time, but has been reported to Motorola. Could indicate an intermitent loss of data over 3g...let's hope not, it shouldn't do that.
-Pressing the space bar twice will insert a word into your text while typing a text message. It should just insert a period only. No fix unless you use a 3rd party app like HandCent
-

[mbd4524]

For me the biggest issue is battery life. I used to make it through the day with froyo and my extended battery. Now, not even close.

Sent from my DROID Pro using DroidForums

[Astaroth]

Are you both making sure that your device is in CDMA and not Global mode? My battery life is the same as before the update, provided the phone hasn't switched itself to Global.

[Timar99]

yeah mine stays on CDMA

Sent from my DROID Pro using DroidForums

[doug1624]

Battery life is ok, but I have seen some issues. In no particular order:

Phone lost signal yesterday (poor coverage area) 3G symbol went white, never went back to blue (when back in known good area). Had to soft reset phone.

Phone no longer wakes up from any keypress (like spacebar). Very annoying to constantly press power/volume.

Phone goes to sleep immediately after watching flash video in web browser. Never did this before.

Can't tell read/unread email in standard gmail app. The color difference is too subtle.

Had the double-spacebar auto word insert problem. Fixed by going to settings -> language and keyboard -> multi-touch keyboard -> un-check 'next word prediction' at the bottom.

I haven't rooted phone, but maybe it's time to...

Sent from my DROID Pro using DroidForums

[Skates12]

[QUOTE=doug1624;1809623]Had the double-spacebar auto word insert problem. Fixed by going to settings -> language and keyboard -> multi-touch keyboard -> un-check 'next word prediction' at the bottom.

That fixed my auto-insert bug. Thanks!

[SDGuy]

My issues in order of severity

Battery drain: I can literally watch the battery meter drop. I'm getting 4-5 hours max when I was getting an easy 10 hours before the download. Something is draining the battery (and yes, I made sure I'm on CDMA).

Text messages - I used to have a "View Report" menu item which showed the time when another Verizon customer actually received my text. This was great for knowing that my kids actually got my text. This is missing from the menu for new messages sent! Old messages still have this menu item but report "unsuccessful" even for old messages I know were reported as Successful previously. Now, the only menu item for texts being sent is "View message details" with a generic "Cause code: OK or Msg Dlvd, 32768" which appears immediately and irrespective of the message actually being delivered.

WAV files sent from my voice mail server no longer play and are reported as incompatible with the Media Player. I had to download a thrid party app to get them to play. They must have left out the proper codec for these types of WAV files

Please call Verizon and ask for Level 2 support to mention these and the other items. When I called, they were very sympathetic and acknowledged the problem, but said they had no idea when Motorola would send corrections. I think we need to apply some pressure here.