Okay, I called Verizon CSR today to have them notate my account that I will be making a payment tomorrow, Saturday, and when I did they told me that I missed a payment arrangement on the 24th, which is Wednesday. I never made a payment arangement with Verizon, and neither did my wife who is the account holder (I am an authorized person on account). Does anyone know of any issues Verizon is having with their system automatically putting this arangement in the system?
My bill was due the 11th of this month, and usually around the third week of the month if I missed the payment we get cut off, I was calling to let them know as soon as I head to town in the morning I will be making that payment, the CSR told me she couldn't do anything because of the missed payment, this is weird since the 24th is Wednesday, and I don't get paid until Friday night.
All this because they put me on cash only back in April/May. I never did understand why they put me in cash only, since I have never had a payment declined, I always paid with my debit card, and if I want to pay in cash my only option is to drive about 50-55 miles away to the closest store with a bill pay kiosk.
This happened last month as well, I wonder if there is some glitch in their system that did this, and this could be why they put me on cash only.