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Thread: OTA error "The software update failed!"

  1. Master Droid
    DoctorV's Avatar
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    #1

    OTA error "The software update failed!"

    I'm on stock 905. I was rooted but I unrooted myself using Supersu. I unfroze all programs that I had frozen in Titanium Back Up. I uninstalled Set CPU just as a precaution. I wiped cache partition.

    I was able to download the OTA to 100%. My phone rebooted and I got a picture of the green android dude next to an open box with a yellow status bar underneath it. The yellow status bar got about 25% of the way and then the open box changed to a triangle with an exclamation point within it. About 10 seconds later my phone reboots and gets to my home screen and then I get a message that pops up that says, "The software update failed!".

    I've tried it three times all with the same exact results. Has anyone else been having this issue or know how to fix it?
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  3. Master Droid
    eye_dea's Avatar
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    #2
    Were you using safestrap on 905?
  4. Senior Droid
    kurumatt's Avatar
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    #3
    Just use the fxz to 905 it'll clean up your system. You still have remnants of your root in there somewhere. FXZ'ng will save you a bunch of time and its stupid easy to do.
  5. Senior Droid
    xPlatinum-Androidx's Avatar
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    #4
    Same here, although I'm trying again now being unrooted and with safestrap uninstalled since I didn't use it.
  6. Junior Droid
    rkein87's Avatar
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    #5

    having the exact same problem

    Quote Originally Posted by DoctorV View Post
    I'm on stock 905. I was rooted but I unrooted myself using Supersu. I unfroze all programs that I had frozen in Titanium Back Up. I uninstalled Set CPU just as a precaution. I wiped cache partition.

    I was able to download the OTA to 100%. My phone rebooted and I got a picture of the green android dude next to an open box with a yellow status bar underneath it. The yellow status bar got about 25% of the way and then the open box changed to a triangle with an exclamation point within it. About 10 seconds later my phone reboots and gets to my home screen and then I get a message that pops up that says, "The software update failed!".

    I've tried it three times all with the same exact results. Has anyone else been having this issue or know how to fix it?
    I had safe strap but uninstalled and wiped the safe side. Still rooted. Unrooted with VooDoo.

    Thoughts?
  7. Senior Droid
    marleyinoc's Avatar
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    #6

    Re: OTA error "The software update failed!"

    Earlier versions of safestrap made some changes that mean you either have to fxz to .905 or flash the specific original files back over the modified ones. Fxz is the easiest option and will start you with clean phone. I'd do that. (I believe the cdt.bin is the file that's changed, hashcode mentions this in his post about version 3 and why he made it.)

    ~Bionic .246 w/ SS3
    Last edited by marleyinoc; 10-23-2012 at 05:43 PM.
  8. Junior Droid
    rkein87's Avatar
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    #7
    I haven't done any tinkering in a while...I don't know what fxz means lol...time to do some research
  9. Master Droid
    sst45jeff's Avatar
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    #8
    Quote Originally Posted by rkein87 View Post
    I haven't done any tinkering in a while...I don't know what fxz means lol...time to do some research
    The old reference for FXZ was RSdlite flashing of the phone. Which is still what you are doing, the slang for it just changed to the type of file you use. (FXZ)
  10. Junior Droid
    rkein87's Avatar
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    #9
    Quote Originally Posted by sst45jeff View Post
    The old reference for FXZ was RSdlite flashing of the phone. Which is still what you are doing, the slang for it just changed to the type of file you use. (FXZ)

    ohhhhhh okay i know RSD Lite. dont change termonology!
  11. Senior Droid
    donzz's Avatar
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    #10
    I did two factory resets and it still says the update failed. If I can't figure it out tonight I will call Verizon in the morning.
    Droid Maxx
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