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Thread: ICS update - on 2nd Factory Reset - Google sign-in process taking forever. Normal?

  1. Droid
    BIrONIC's Avatar
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    #11
    OK, cool.
    Thanks again.

    How should I expect the conversation to go....I mean, generally speaking........I call up and they immediately send me a replacement (of course, that part all depends on my situation with Best Buy and all, and I know I will have to sort that out, but...), or will I need to argue with them, or will they make me go through some 'troubleshooting' BS first, or what?
  2. Droid
    BIrONIC's Avatar
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    #12
    Hey brunla,
    wow, man. Thanks again for snapping me out of it. Holy crap.
    I finally called them this weekend, and here's the story...

    * When I first told them the deal, they said I'm past warranty and they can't do anything
    * I told them that I got screwed because they promised that the ICS update would fix all the bugs. So, I waited, and that's why I'm now past warranty replacement time
    * With that, they agreed to send out a replacement.
    * The replacement they said they'd send was a Razr (regular), which I knew would be better than the freakin Bionic, but I wanted to check in to see what the deal would be at Best Buy where I actually bought mine.
    * At Best Buy, I got in touch with how much 'credit' I have now from their 'buy back' program that I'm paying for and an estimate of where it would be in June when my time is up for an upgrade.
    * As it turns out, if I were to wait till June, the buy-back credit will probably be enough to pay for whatever upgrade I want, whereas, if I were to take the replacement Razr from Verizon now, I would lose out on the buy back thing, because it goes with the specific phone that I bought from Best Buy.
    * Then, I found out that, since my current Bionic (which has already been replaced like twice for other glitchy issues) Best Buy would do another replacement.
    * I'm now holding off on the replacement Razr from Verizon......if the replacement Bionic does in fact fix things enough so that I can live with it till next June, I would rather be able to take advantage of the fact that I've been paying for the buy back thing this whole time, and get a much better phone then.
    * If the replacement Bionic (comes this Tuesday or Wednesday) doesn't fix most of the issues, I will just forefit the buy back and take the replacement Razr from Verizon.

    Sorry for continuing to peg this thread, but I just had to share with someone.

    OH!!...get this....
    Since I had to turn in my broken Bionic to Best Buy so they could send it in, they gave me another phone as a loaner. Holy crap! It's a very low end Android.....Samsung Galaxy S......but OMG! So, this is what it's like to have an Android phone? Even this lowly little tweak is leaps and bounds beyond anythign I ever experienced on my Bionic. Man, talk about feeling violated.....I've put up with that POS for over a year.

    Well, thanks again for the does of reality, bud. One way or another (even if I have to hold this Galaxy S hostage :lol: ) I think I'm finally on the right track.
  3. Senior Droid
    brunla's Avatar
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    #13
    Make a trail and document everything. When u get the replacement bionic if there is any issues at all, call them right away. I got the Maxx because I bought the extended battery and said I should get something comparable. They will give you a Maxx if you press them. (Not the new HD, but the even the plain Maxx is incredible with two days battery life.) The key is documenting a trail. If they have to replace this bionic then you should demand a maxx. However even a razr is a giant step above the bionic.


    Quote Originally Posted by BIrONIC View Post
    Hey brunla,
    wow, man. Thanks again for snapping me out of it. Holy crap.
    I finally called them this weekend, and here's the story...

    * When I first told them the deal, they said I'm past warranty and they can't do anything
    * I told them that I got screwed because they promised that the ICS update would fix all the bugs. So, I waited, and that's why I'm now past warranty replacement time
    * With that, they agreed to send out a replacement.
    * The replacement they said they'd send was a Razr (regular), which I knew would be better than the freakin Bionic, but I wanted to check in to see what the deal would be at Best Buy where I actually bought mine.
    * At Best Buy, I got in touch with how much 'credit' I have now from their 'buy back' program that I'm paying for and an estimate of where it would be in June when my time is up for an upgrade.
    * As it turns out, if I were to wait till June, the buy-back credit will probably be enough to pay for whatever upgrade I want, whereas, if I were to take the replacement Razr from Verizon now, I would lose out on the buy back thing, because it goes with the specific phone that I bought from Best Buy.
    * Then, I found out that, since my current Bionic (which has already been replaced like twice for other glitchy issues) Best Buy would do another replacement.
    * I'm now holding off on the replacement Razr from Verizon......if the replacement Bionic does in fact fix things enough so that I can live with it till next June, I would rather be able to take advantage of the fact that I've been paying for the buy back thing this whole time, and get a much better phone then.
    * If the replacement Bionic (comes this Tuesday or Wednesday) doesn't fix most of the issues, I will just forefit the buy back and take the replacement Razr from Verizon.

    Sorry for continuing to peg this thread, but I just had to share with someone.

    OH!!...get this....
    Since I had to turn in my broken Bionic to Best Buy so they could send it in, they gave me another phone as a loaner. Holy crap! It's a very low end Android.....Samsung Galaxy S......but OMG! So, this is what it's like to have an Android phone? Even this lowly little tweak is leaps and bounds beyond anythign I ever experienced on my Bionic. Man, talk about feeling violated.....I've put up with that POS for over a year.

    Well, thanks again for the does of reality, bud. One way or another (even if I have to hold this Galaxy S hostage :lol: ) I think I'm finally on the right track.
  4. Master Droid
    Scribble's Avatar
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    #14
    Do you have 2-step verification turned on on your Google Account?

    I noticed that 2-step can cause it to get stuck like that. My wife's did that and I turned of 2-step and signed her in and it worked fine. Mine also lagged but instead of turning off 2-step I skipped signing in until after setup then added the account manually and it worked, but for some reason didn't download any of the apps and stuff I had before the reset.
  5. Droid
    BIrONIC's Avatar
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    #15
    Quote Originally Posted by Scribble View Post
    Do you have 2-step verification turned on on your Google Account?

    I noticed that 2-step can cause it to get stuck like that. My wife's did that and I turned of 2-step and signed her in and it worked fine. Mine also lagged but instead of turning off 2-step I skipped signing in until after setup then added the account manually and it worked, but for some reason didn't download any of the apps and stuff I had before the reset.
    Ya, I think I might have seen your post about that elsewhere, and checked on it, but I didn't have 2-step turned on. So, it was something else.

    After that, my experience was pretty much like yours.

    Now, I have a replacement on the way. Hopefully it will be unbroken-enough to last me till next June...
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