Was this through Asurion? Is there NO talking them into sending a Maxx instead?
I did it! I was calm and respectful and told him about the extended battery I had and how the RAZR was not comparable because of the poor battery. He recommended the DROID charge, HTC rezound, and Thunderbolt. After I said no and respectfully asked if he could make an exception for a 10+ year loyal customer he told me he would see what he could do and he came back and told me they would send me a RAZR Maxx AND a memory card for the inconvenience the RAZR had cost me. I'm a happy camper =)
The agents ole' lady must've been sweettttt the night before you spoke to him, lol.Originally Posted by fisch2481
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