Alright, I have totally had enough with this data issue with the Bionic and Verizon. I am on my third Bionic, numerous Verizon tech support calls, numerous store visits. Now I have Verizon actually admitting there is a problem with the Bionic and they are finally willing to give me a new phone of a different model and manufacture of my choice. One hitch though..... it can not be any models that are 4G and dual core processors not even the Razr (that has the same data issue by the way). So I paid $300 3 months ago on a premium phone that doesn't work, promised updates to correct the issue and now you are willing to replace it with a sub par phone that is less then half the cost of the Bionic? Or they will allow me to have an early upgrade. So either you want me to buy a premium phone that doesn't work and replace it with something half the price or give me the opportunity for an early upgrade so I can pay another $300 for a phone. WTF?? Thanks Verizon.
Seriously debating on just leaving Verizon but if I do the early termination fees would be more then just buying another new premium phone.
How can a company continuously sell a defective product, have tech support B.S their customers, not correct the issue and lock you into a 2 year contract.
Those that bought a $200 to 300 Bionic or Razr, SUCKERS!!!
Verizon is obviously not going to correct the issue nor are they going to stop selling the defective products. Well I am not bending over and taking this one.
We as a community are very strong and we need to unite and let Big Red that enough is enough and we as paying consumers are not going to take this. If you have a Bionic or a Razr I encourage you to write letters (emails) to your States Attorney General and Better Business Bureau. Write letters to the editors of CNET http://www.cnet.com/cnet-editors/
Engadget Editors -- EngadgetAs well, telling them the issue in an effort to get some type of media coverage illustrating what Verizon is doing to its customers.
I am also looking into starting a Class Action Law suit against Verizon and Motorola for the continuation of selling defective products and locking consumers into a long term contract that they are breaching by not providing the services and products that they are charging for.
I am not even against protesting at the stores, or even a viral youtube video about the issue. I know all this sounds crazy but do you want to make another phone call Tech support and get feed B.S. Do you what to be locked in to a contract for a service you are not receiving. Do You???