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Thread: Dead droid

  1. Junior Droid
    baldy54's Avatar
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    #1

    Dead droid

    The last few days a few times a day i pull out my phone push button nothing will work black screen sometimes it turns on but frozen no choice but to remove battery and reboot... anyone know a fix?

    Sent from my DROID BIONIC using DroidForums
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  3. Droid Ninja
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    #2
    i would try a factory reset
  4. Junior Droid
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    #3
    I will go with that thank you. But I have to wait as i havn't been able to sync my contacts with any program so far. trying to sync with gmail but contacts must be in wrong format because they refuse to sync. THANKS AGAIN I REALLY APPRECIATE THE HELP! my first droid so quite confused.
  5. Nice Guy
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    #4
    You shouldn't have to do a factory reset. What you are doing with the battery removal is the recommended way. From page 53 of the Bionic Manual:

    Crash recovery
    In the unlikely event that your smartphone stops
    responding to touches and key presses, try a quick
    reset. Remove the back cover and battery (“Assemble &
    charge” on page 3), then replace and switch your
    smartphone on as usual.

    And before you ask, on page 55 of the Razr Manual it says to hold the power button and lower volume button for 10 seconds.
    Last edited by aaf709; 12-31-2011 at 09:44 PM.
  6. Junior Droid
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    #5
    Many thanks this is my first droid and when I didn't get a manual with my new phone i thought they did away with them i was using tips up till now did search online downloaded manual...going to read now! many thanks!
  7. Nice Guy
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    #6
    Quote Originally Posted by baldy54 View Post
    Many thanks this is my first droid and when I didn't get a manual with my new phone i thought they did away with them i was using tips up till now did search online downloaded manual...going to read now! many thanks!
    You are most welcome.

    When I downloaded the manual (like you did), I put it on my Bionic as well as my computer. There are several PDF reader apps available and even the light version of Quick Office (which came with the phone) can read it.
  8. Master Droid
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    #7
    Quote Originally Posted by baldy54 View Post
    The last few days a few times a day i pull out my phone push button nothing will work black screen sometimes it turns on but frozen no choice but to remove battery and reboot... anyone know a fix?

    Sent from my DROID BIONIC using DroidForums
    Sounds like the Black Screen of Death, which generally indicates a crash but the recent update should reduce them. Factory reset is not needed as someone else already noted.
  9. Junior Droid
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    #8
    My phone says it's fully updated no new updates available....but clips on back of phone almost wore off. Six battery pulls since Ten last night! But I must reiterate, I LOVE THIS PHONE!

    Sent from my DROID BIONIC using DroidForums
  10. Master Droid
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    #9
    Quote Originally Posted by baldy54 View Post
    My phone says it's fully updated no new updates available....but clips on back of phone almost wore off. Six battery pulls since Ten last night! But I must reiterate, I LOVE THIS PHONE!

    Sent from my DROID BIONIC using DroidForums
    OK, three possibilities that I can think of;

    1. Bent contacts on the battery or phone (my son recently dropped his Bionic and it started turning off regularly - found bent contacts on the battery)
    2. Misbehaving app is aggravating a system problem and crashing the phone (remove any apps you've added or updated recently)
    3. Bad phone
  11. Nice Guy
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    #10
    Quote Originally Posted by bbtkd View Post
    OK, three possibilities that I can think of;

    2. Misbehaving app is aggravating a system problem and crashing the phone (remove any apps you've added or updated recently)
    Yes, this is where a Factory Reset might solve it. If when you were re-installing your apps you accidently omitted the app that was causing the problem, you'd have less Black Screen of Death.

    But of course that involves a bit of serendipity. Like bbtkd suggested, try removing new apps one at a time and see if it's better.
    Last edited by aaf709; 01-01-2012 at 03:45 PM.
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