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Thread: Bionic Owners: Contact info for executives at VZW

  1. Senior Droid
    rduckwor's Avatar
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    #1

    Bionic Owners: Contact info for executives at VZW

    Time to let them know just how unhappy we are with their lack of support for our $300 handset.

    RMD


    You can find a list of executive email address by visiting the Verizon Web Site
    Last edited by mwhartman; 12-22-2011 at 11:10 AM. Reason: removed exec email addresses
  2. Senior Droid
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    #2
    What "support" are you looking for didnt they push an update just last week?
    MyEntityRemains likes this.
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    #3
    and another one soon evidently, based on the one that was just pushed too early mistakenly
    "...life is 10% what happens to me and 90% how I react to it."

    Guidelines of Conduct
    The only dumb question is the one not asked.
  4. Master Droid
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    #4
    He's spammimg these boards with multiple posts about "lousy" customer support.
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  5. Senior Droid
    rduckwor's Avatar
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    #5
    Spamming?? Guess we have different definitions. BTW, I just got a call from VZW re: the emails I sent. She said that the office of the president directed her to call.

    She wasn't much help, but at least she heard my complaints.

    So no news is, well, no news.

    RMD
  6. Master Droid
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    #6
    I agree with the spamming. Dude, if you're that unhappy, ditch the Bionic, get something else, and by all means.....Stop whining! Just sayin'....
    jcardona1 and Speeding Wheels like this.
  7. Junior Droid
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    #7
    Valid complaints are hardly whining. And ditching the bionic comes with a 350$ price tag.

    Sent from my DROID BIONIC using DroidForums
  8. Master Droid
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    #8
    Quote Originally Posted by nicelysedated View Post
    Valid complaints are hardly whining. And ditching the bionic comes with a 350$ price tag.

    Sent from my DROID BIONIC using DroidForums

    Again, I disagree. When you constantly complain on MULTIPLE threads, it constitutes whining. With me, anything in life that would make me that miserable, I'd make a change. Be it a woman, car, SMARTPHONE, etc. Some of the people on these forums think it's the end of the world because their phones aren't perfect. News flash....None are. If his is that bad, he can get a replacement. But I'm sure he thinks he deserves a brand new vs. a CPO. Complaining fixes nothing. And to contact top execs is absurd.
  9. Junior Droid
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    #9
    Quote Originally Posted by MyEntityRemains View Post
    Again, I disagree. When you constantly complain on MULTIPLE threads, it constitutes whining. With me, anything in life that would make me that miserable, I'd make a change. Be it a woman, car, SMARTPHONE, etc. Some of the people on these forums think it's the end of the world because their phones aren't perfect. News flash....None are. If his is that bad, he can get a replacement. But I'm sure he thinks he deserves a brand new vs. a CPO. Complaining fixes nothing. And to contact top execs is absurd.

    I'm sorry but I whole heartedly disagree. After numerous conversations with verizon and motorola myself I know exactly where he is coming from. You may construe it as whining, but this is an open forum and he is voicing his opinions.

    Sent from my DROID BIONIC using DroidForums
  10. Master Droid
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    #10
    I have agree to the point that the bionic should work as advertised with data. I've had my phone for 2 months now, first month I called and got a $30 credit, second month a $10 credit, today a $30 credit for next month. I basically asked her what would happen if I didn't pay my bill? She said she knew exactly where I was going with that and said she just applied the credit. I get data drops non stop all day long. Power offs sometimes works, battery pulls sometimes work. You do have to draw the line somewhere and someone has to step up. As long as I get credited what I feel is fair at the moment I'll hang on.

    Sent from my DROID BIONIC using DroidForums
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