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Thread: Will VZW support send you 5.9.901 if you ask?

  1. Senior Droid
    CurGeorge8's Avatar
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    #1

    Will VZW support send you 5.9.901 if you ask?

    I've heard various rumors inside various posts across various forums regarding people who called into VZW support and, somehow, got the tech support representative to send them the 5.9.901 update.

    Can anyone independently vouch for doing this successfully? If so, can you please offer us what you said when you called, and any other information that may be pertinent to helping us convince the VZW support rep that we are "worthy" of this update?
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  3. Senior Droid
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    #2
    This was the response I got via twitter....

    Will VZW support send you 5.9.901 if you ask?-device-2011-12-21-160410.png
  4. Master Droid
    Batman8's Avatar
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    #3
    I've talked to Verizon tech support people millions of times over the last 21 years that I've been a Verizon customer, and I have NEVER heard of a circumstance where a technician actually pushed out a software update directly to a customer (especially a newly released update). In fact, I have tried it with both Verizon AND Motorola and no one seems to ever know any details about updates and surely didn't have the control nor authority to give customers software updates directly.

    The other day I couldn't even get Motorola to tell me the pricing on THEIR OWN PRODUCTS or where I could go to buy them...pretty pathetic if you ask me...and what a way for a company to loose out on sales!!

    Therefore, I'm not saying that this is impossible or that it didn't happen...but I find it extremely hard to believe, based on my experiences is all I AM saying. So "good luck", and if you find a way to get this miracle to happen please explain how as the other poster has asked...I would love to be proven wrong on this one and get the update early as well. I sure could use it also since my Bionic has been much worst since the .893 update!
  5. Senior Droid
    donzz's Avatar
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    #4
    Quote Originally Posted by CurGeorge8 View Post
    This was the response I got via twitter....

    Click image for larger version. 

Name:	device-2011-12-21-160410.png 
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    What app did you use to get this screen shot and post it. That's one thing I haven't done yet but would like to. Thanks!
    Droid Bionic
  6. Nice Guy
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    #5
    Quote Originally Posted by donzz View Post
    What app did you use to get this screen shot and post it. That's one thing I haven't done yet but would like to. Thanks!
    There are several screen shot apps if you're rooted. If you're not rooted, there's a free app called Screen Grabber that should do the job. You long press on Search (or shake) to take the picture. If you aren't rooted you have to uncheck "Requires root access" in Advance Options.
  7. Droid Ninja
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    #6
    No they won't. All they'll tell you is how to get to the System Update option in the settings.

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