Waiting on a rezound to be available for shipping to me. The data issues have been insatiable, the run-around from VZW from department to department to moto back to VZW to more departments finally got on my dark side . They admitted they could not fix the issue and insisted I sit idle by and wait on the update to come out, pulled my guns out of my pocket... Contract rights. Did I mention I couldn't send texts at all yesterday? That was the true final straw for me, all I use this device for is text and data *shrug*. The tech I was speaking with said I had to go online to initiate mediation, I replied that their ONLINE agreement states to call CS to get the mediation started. I told her I've been run around the mill by VZW and if I couldn't find the mediation form online I would immediately file for arbitration. That got some stuff accomplished. FYI for you guys, in the contract if you win an arbitration you're minimum agreed amount from VZW is $5000. It's a nuke to draw that out against CS reps .
So.. I finally got my data issues fixed. sorta lmao. If anyone knows of a rezound with said data issues please let me know ASAP and I'll just skip to arbitration :P