Black Screen - Unresponsive

[BlackWS6LS1]

Folks,
I know I have read a post about this last week, but I can't find it in search. It has only happened to me once before today, but today this is the 3rd time I've grabbed my phone the notification light is blinking with something but the power button does not bring it out of sleep. I try volume and nothing. The only thing I have found is pulling the battery.
Next time it happens I'm going to call myself to see if the screen wakes up.
I'm thinking that 3 times in one day is very unacceptable. Does have one else have any info on this?
Thanks
Tom

[Speeding Wheels]

I'd say something is glitched in the OS.. you're well within the 14 day window.. head to a VZW store and swap it out.

[idefiler6]

If you didn't root and remove the wrong bloat, then it sounds defective and I'd take it back.

[BlackWS6LS1]

I figured everyone was going to say that.... What can I use to backup all the apps and settings that I have so SD and have them change that over to the phone.

[Infiniti87]

Folks,
I know I have read a post about this last week, but I can't find it in search. It has only happened to me once before today, but today this is the 3rd time I've grabbed my phone the notification light is blinking with something but the power button does not bring it out of sleep. I try volume and nothing. The only thing I have found is pulling the battery.
Next time it happens I'm going to call myself to see if the screen wakes up.
I'm thinking that 3 times in one day is very unacceptable. Does have one else have any info on this?
Thanks
Tom

Here is the link to the other thread Random shut downs require battery pull

I have had this happen to me twice so far. Once on Saturday 9/10 and once Sunday 9/11 and both times that its happened I have been on the 4G network. Now im not sure if the 4G has anything to do with it but yesterday (Monday) and today i have left the phone on CDMA 3G only and I have not had it go unresponsive. Tomorrow I will run all day on 4G and see if it locks up. Im not sure how using 4G could cause it to become unresponsive or if it even could cause it but im just doing a little investigating for my own curiosity. I just find it a little odd it locked up two days in a row with 4G and ive had no problems with CDMA only.

Also from the reports ive been reading it doesn't matter if your rooted or stock they are both locking up. I wouldn't worry about exchanging your device just yet. There are threads about this issue over at the Motorola forums so they are aware and are hopefully working on a fix.

[Droid_Fanatic]

I don't think it has anything to do with 4G. I have LTE turned off since currently I am never in a 4G area and I experienced the same black screen. Since that time I haven't had the issue again, I did switch the battery mode to performance mode right after it happened but do not know if that helped keep it from happening again our not.

Sent from my DROID BIONIC using Tapatalk

[BlackWS6LS1]

I don't think its a 4G thing because I was in an area today that is only 3G.

[Infiniti87]

I don't think it has anything to do with 4G. I have LTE turned off since currently I am never in a 4G area and I experienced the same black screen. Since that time I haven't had the issue again, I did switch the battery mode to performance mode right after it happened but do not know if that helped keep it from happening again our not.

Sent from my DROID BIONIC using Tapatalk

Lol well that solves it right there. I was just curious since I havent seen anybody specify whether it happens in 4g, 3G or both.

[haimez]

I live in a college town with no 4G. Only had the black screen issue happen to me once though. It might not be totally unrelated to data speed, but it can definitely happen in CDMA only mode.

[Mustang02]

Mine has happened twice when it was sleeping. I hit the power button, 10 minutes later I tried to "wake" it and I had to pull the battery. It's not your phone, motorola is aware but who knows when they will fix it.