Yeah it's on time 8 or 9 now. I suspect half of us will be waiting till 2am
I called them and once I got through to the second level of support, I read them my sim card number and it worked.
The first level person was particularly unhelpful this time. He told me because I removed and reseated the card, I'd destroyed it as these cards were single use and he'd have to mail a new card out to me or I would have to go into a store. I pressed him on that and he said he didn't disagree with my understanding of sim cards but that's what it says (He put me on hold and eventually came back to say - Oh that's only if you have ordered a new sim card) I guess we were all new at our jobs once...
ANYWAY, IT WORKS!!!!!
Tried the battery pull and it didn't work, but when I also pulled the SIM and did a battery pull the wireless signal (not for data, for phone) went from 0/1 to 3 bars. However, the activation did not go through even with my OG Droid turned off.
At 9am EDT Thursday, after the activation didn't complete the first time in 10 minutes, the sales guy told me to reboot the phone & try again. We didn't have to pull battery or SIM. The second try took about 8 minutes to activate. Was able to enter gmail UN/PW & everything synced from Google just fine from there.
After leaving the store, I tried to place my first phone call...phone wasn't recognized on the network. Did a power-cycle & things have been good since then.
The activation process on these things is MUCH LONGER than the process on my original Motorola Droid.
Another helpful hint: Pull (and keep pulled) the battery from your old phone during the activation process so you can guarantee is isn't causing a problem.
sim cards are free. If you didn't get one, go by a local Verizon store and they can hook you up.
Should have been included though...
I have CDO. It's like OCD except the letters are in alphabetical order, as they should be.