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Thread: Not sending or receiving pic messages

  1. Junior Droid
    AshRiv's Avatar
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    #1

    Not sending or receiving pic messages

    Sorry if repeat...
    I cannot send or receive pics. I've tried both stock and handcent. And data saver is off. Have only had this phone for a couple weeks. Any help?? Thanks!

    Sent from my DROID3 using DroidForums
  2. Senior Droid
    Shimmy549's Avatar
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    #2
    Can you receive SMS, though?

    When you say you can't send/receive pictures, do you mean the entire message doesn't go through, or does the message show up without the picture?

    I believe there is a setting in the Messages app that pertains to MMS retrieval, but I don't think it would effect your ability to send them.

    Sent from my DROID3 using Tapatalk
  3. Junior Droid
    AshRiv's Avatar
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    I don't think I've done it with text. It comes thru and just won't download. And it won't even send. I've looked thru settings in handcent...have no clue what the problem is!

    Sent from my DROID3 using DroidForums
  4. Senior Droid
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    #4
    Do you have the automatic retrieval option checked off? Like I said, I don't know what that would have to do with sending them, but maybe it has something to do with why they won't download.

    Honestly, I doubt it. I'd check for craps and giggles, though.

    Maybe you should call Verizon. I had a phone that wouldn't send or receive picture messages until a software update was pushed to it. Maybe it's a glitch on their end.

    Sent from my DROID3 using Tapatalk
  5. Junior Droid
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    No its checked. Ugh...calling Verizon I guess. Thx

    Sent from my DROID3 using DroidForums
  6. Droid Newbie
    Loadre's Avatar
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    #6
    Ever get this figured out? Mine is doing the same thing...
  7. Junior Droid
    AshRiv's Avatar
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    Yeah I ended up having to do a factory reset. Verizon had me do a few things before that...like uninstall apps. Nothing worked tho. I would try uninstalling apps you've downloaded since it started doing that. See if that fixes it. If not give them a call. Good luck! :-)

    Sent from my DROID3 using DroidForums

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