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Thread: Phone will not connect to PC

  1. Droid Newbie
    jmpack's Avatar
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    #11

    Same Issue

    I have a Droid 3 replacing a faulty Droid 2. Plugging in the droid 2 with the same cable/computer brings up the usb connection on the notification bar. Only charging status came up on the replacement droid 3. I had them send me another droid 3. Same issue. I asked a lady with motorola tech support tier two to try to simulate the correct function on one of her demos, and she said the notification bar came up for her. I took my phone into a verizon store. Neither I nor an employee, whom also had a droid 3, could get a notification bar option to come up, testing a variety of cables/computer usb ports. The employee said I should wait for a update and that might fix it. I have 90days on this phone now to find a solution. I could try to root it and add a ROM that has a settings option for setting usb mode (vs automated detection), hope for an update (or even ICS!) to come out within 90 days, deal with no tethering/data sync, or try to get another phone. If there are people out there with working droid 3 usb mode connections - It makes me think I should try for another phone.
  2. Junior Droid
    Indyultra's Avatar
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    Droid 3
    #12
    Had the same problem with my Droid 3 that I just got last week when I was using my LG cables, also would not connect to my Sync in my truck using the LG cable. But once I started using the Moto cables everything works just fine now. I get the drop down menu now and it connects to my Sync. The model number on the Moto cable is DICMUSBT.
  3. Master Droid
    REMilk's Avatar
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    RobertMilk
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    #13
    This sounds like a non-compatible cable. My wife had a LG ENV3 and this cable would not work with my Droid 3. I threw it away. Once I used a Motorola cable, it worked perfectly. I have also used other third-party cables that do not work; while some third-party cables work fine.

    Your Motorola cable may be damaged.

    Good Luck,
    Bob
  4. Droid Newbie
    jmpack's Avatar
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    #14
    Quote Originally Posted by Indyultra View Post
    Had the same problem with my Droid 3 that I just got last week when I was using my LG cables, also would not connect to my Sync in my truck using the LG cable. But once I started using the Moto cables everything works just fine now. I get the drop down menu now and it connects to my Sync. The model number on the Moto cable is DICMUSBT.

    Hmm DICMUSBT appears to be a HTC cable...

    I don't think it's the cable as it was working perfectly with my Droid 2, but they are cheap enough, I could test that.
    Maybe Motorola SKN5004A MicroUSB Data Cable - would work?

    Thanks for the feed back both of ya.
    -j
    Last edited by jmpack; 12-03-2011 at 08:49 PM.
  5. Master Droid
    Cdjones187's Avatar
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    cdjones187
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    #15
    I don't know if there is mis-communication but I have to ask again. After you plug in the cable and the 'lightning' symbol appears in the status bar, when you pull down the status bar and press it, it doesnt come up with options? Example; When i plug my phone in, it comes up with "USB connection" and says "Select to manage your USB conncection" and when pressed a dialog comes up and give you these options; PC mode, Windows Media Sync, USB Mass Storage, and Charge Only. If those do not come up I would assume that the cable your using is bad and it thinks that its only plugged into a wall charger because its either missing the pins needed to tell the phone its a usb cable or the wires are just bad.

    The model # on the cable is skn6378a, I dunno how the other guy ended up with a dicmusbt since it is a HTC cable.

    http://www.discountcell.com/cellular...d-3_skn6378a_5

    Im sure they can be found else ware for a lot cheaper but that is the STOCK cable that ships with the D3.

    like amazon

    http://www.amazon.com/Motorola-ECOMO...3217760&sr=8-1
    Last edited by Cdjones187; 12-06-2011 at 05:29 PM.
  6. Master Droid
    REMilk's Avatar
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    RobertMilk
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    #16
    If no icons display but the phone charges, you have one of the following conditions:

    1. Defective cable
    2. Cable that is not compatible with your device

    I suggest that you locate the exact Motorola cable that came with your phone or go to a Verizon store and buy a new cable and test it in the store.

    Bob
  7. Droid Newbie
    LINGHUNT's Avatar
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    #17
    Had same Problem, got new cable out of Box and It worked like a champ....
  8. Droid Newbie
    Wulfie89's Avatar
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    #18

    Same issue different phone

    I'm having the same problem except I have a Gem, not an actual droid. I just got this phone less then a week ago and I'm using the cable that came with it. It was connecting fine before so I was able to sync pictures, music, whatever, but now it's only charging when I plug it into my computer.
  9. Droid Newbie
    joepadz's Avatar
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    #19
    Went to my Verizon store with my Droid RAZR, PC & cable - no phones could be recognized - no one there thought to try a Moto supplied cable. No blame - we all goofed.
    I finally dug out the cable that came with my Droid RAZR & I finally have connectivity.
    I thought that the USB, Micro USB, etc. were a standard & interchangable.
    Someone please educate me on this. At least I'm finally connected.
  10. Droid Newbie
    sortosane's Avatar
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    Enter Current Phone Model Here
    #20
    Couldn't find anything from searches, so I'm sorry if this is a dup.

    I'm having similiar problem, but my phone charges when the cable that came with it is plugged into the wall charger. When i connect to my PC nothing happens at all; no charge, no usb, literally nothing. tried 3 different computers and all the usb ports. Tried turning usb debugging mode off, tried other cables. No connection at all. Phone is almost 1 year old.

    Droid x2
    Eclipse v2.2.1

    Any ideas?
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